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Dear Customer:

Thank you for contacting the Bureau of Electronic and Appliance Repair. We are glad to be of service to the consumers of the State of California. We would appreciate your feedback on the service provided to you regarding your recent complaint

Please provide a moment to complete this survey. Our function is serving the consumers of this State and your feedback is the best way to monitor and improve how well we provide that service.

How were you made aware of the Bureau and the services provided?:

Local Consumer Resource Agency

Better Business Bureau

Friend / Relative

Yellow Pages

Other

The process for getting your concerns resolved was:

Customer Service Representative

The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements

The Process

The following questions pertain to the process by which your most recent service contract was handled. Please indicate whether you agree or disagree with the following statements.

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing services in the future.

Please use this space to add any additional comments or suggestions you may have.

Bureau of Electronic and Appliance Repair

Department of Consumer Affairs

3485 Orange Grove Avenue

North Highlands, CA, 95660