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2004
December
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Hello:
You are invited to participate in our survey Project with Inmark Corporation. In this survey, approximately 250 people will be asked to complete a survey that asks questions about Service, Forecasting & Qaulity. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Terry Kennedy at 404-290-2453 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
What is your Company's primary Packaging or Industry Relationship need with Inmark?
General
Bio-Medical
Hazardous Material
Onsite Custom Decorating
Other
Which Group at Inmark are you in contact most often?
Finance
Sales Representive
Operations
Customer Service
Warehouse
Adminstration
Other
What Method do you usually place orders?
With a Customer Service Rep
With my Sales Rep
On-line Computer System
Other
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Phones Answered Immediately.
Handling of your Phone Orders.
Accuracy of Order
Ability to fill Orders Completly.
Ability to Forecast Shipment Date.
Ability to Forecast Shipment Costs.
Overall Place Rate your Order Entry Experience.
Comments
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Knowledge of your Companies Product Specification.
Sales Representative Accessability.
Availability of Inventory.
Accurate Pricing Information.
How far are you able to Forecast your Requirements to Inmark?
Weekly
Montly
Quarterly
Annually
Other
What is Your preferred method of communication?
Internet/Intranet
Telephone
Email
In Person
Fax
Other
Very Accessable
Accessable
Neutral
Sometimes Accessable
Never Accessable
Rate how accessable the Department you normally work with is in serving you.
Please contact
[email protected]
or
click here
if you have any questions regarding this survey.
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