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2005
March
U
Untitled
Untitled
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In thinking about your most recent experience with [COMPANY], was the quality of customer service you received:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
The selection of products at Best Buy is very good
Strongly Agree
Strongly Disagree
In thinking about your most recent experience with best buy, the quality of customer service you recieved was good
Stongly Agree
Strongly Disagree
How many times have you purchased from [LOCATION] before?
(Enter 0 if you have not purchased from [LOCATION] before.)
How was your overall purchasing experience?
Did you use any coupons or receive a discount of any kind?
Yes
No
Name
Address
City
State
Zip
Email
Phone
Fax
Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
Sincerely,
[MANAGER_NAME]
Manager
When considering buying products from Best Buy, sales information is very important?
Strongly Disagree
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Strongly Agree
Please contact
[email protected]
if you have any questions regarding this survey.
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