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2005
March
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Please rate the following characteristics of the service representative on a scale from 1 to 5, where 1 means poor service and 5 means excellent service. If you did not deal with a service representative, please select 6.
1
Poor
2
Fair
3
Good
4
Very Good
5
Excellent
6
N/A
Knowledge of the product
Courteousness
Willingness to help
Efficiency/quickness
Ability to complete transaction
Would you purchase another product through the same means?
-- Select --
Yes
No
Maybe
Pricing & Product Value
How much did you pay for your product (excluding tax)?
How would you rate the overall value of this product?
1 - Very low value
2
3
4
5 - Very high value
Name
Address
City
State
Zip
Email
Phone
Fax
Questions Comments you might have:
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if you have any questions regarding this survey.
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