Untitled | QuestionPro

How many times have you been to Big Bazaar?

Once

More than once

Based on all of your experiences, how satisfied are you with Big Bazaar ?

How satisfied are you on performance of Big Bazaar on these parameters ?

	Very satisfied	Satisfied	Somewhat satisfied	Dissatisfied	Very dissatisfied
Quality

Price

Variety of Goods

Display of Goods

Customer relationship

parking facility

Availability of Products

Accesibility/ Location

Billing

Amount of crowd

Ambience

Ease of replacements if any

Flexibility of tailoring the products to meet your needs

Schemes and Promotions

What is your current level of satisfacion with Big Bazaar as compared to other shopping malls / discount stores ?

Which statement best describes how likely you are to continue with Big Bazaar ?

Definately will

Probably will

May or may not

Probably will not

Definately will not

Don't know / can't say

Hve you ever had a problem with Big Bazaar ?

If yes, what was the problem ?

How satisfied are you in getting your problem solved at Big bazaar ?

Have you had any defects in your order ?

Overall how satified are you with replacement process.

How do you rate Big Bazaar as compared to other malls/ discount stores on the following parameters

Are there any recommendations that you would like to give to increase your satisfaction levels with Big Bazaar ?

SEX

Male

Female

AGE

25 or less

25 - 40

40 or more

Marital Status

Married

Unmarried

Do you have children

Yes

No