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Surveys
2005
April
U
Untitled
Untitled
nbadOnline Users
0%
1.
What is your age range?
18 to 25
25 to 30
30 to 40
40 to 50
above 50
2.
Since when have you been banking with NBAD?
Less than a year
1 to 5 years
5 to 10 years
more than 10 years
How were you informed about nbadOnline?
4.
Since when have you applied to nbadOnline?
Less than one month
1 to 6 months
6 months to a year
1 to 3 years
more than 3 years
5.
When your nbadOnline account was activated, when did you start using it?
Right away
After a couple of days
After a couple of weeks
After a couple of months
After a year or more
Never
6.
How often do you use nbadOnline?
Daily
Once a week or more
1 to 3 times a month
Once a month
Every 2 to 3 months
Very rarely
7.
Rank the following services according to your usage? (1=highest, 6=lowest) (ignore the services you never used)
Account inquiries
-- Select --
1
2
3
4
5
6
Transfers
-- Select --
1
2
3
4
5
6
Payments
-- Select --
1
2
3
4
5
6
Remittance (e-transfers)
-- Select --
1
2
3
4
5
6
Requests
-- Select --
1
2
3
4
5
6
Calculator
-- Select --
1
2
3
4
5
6
8.
In your opinion, which of the following services is most useful? (1=most useful, 6=least useful)
Account inquiries
-- Select --
1
2
3
4
5
6
Transfers
-- Select --
1
2
3
4
5
6
Payments
-- Select --
1
2
3
4
5
6
Remittance (e-transfers)
-- Select --
1
2
3
4
5
6
Requests
-- Select --
1
2
3
4
5
6
Calculator
-- Select --
1
2
3
4
5
6
9.
Is nbadOnline easy to use?
Very easy
Easy
Neutral
Difficult
Very difficult
Do not know
What unavailable service do you wish nbadOnline to offer?
11.
Would you recommned nbadOnline to a friend?
Yes
No
Not sure
If not, why not?
13.
Overall, how would you rate nbadOnline?
Excellent
Good
Average
Poor
Terrible
Please contact
[email protected]
if you have any questions regarding this survey.
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