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Surveys
2005
April
U
Untitled
Untitled
0%
What is your approximate age?
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 and over
Please indicate your approximate yearly household income before taxes. (Include total income of all adults living in your household.)
Under $20,000
$20,001 - $30,000
$30,001 - $40,000
$40,001 - $50,000
$50,001 - $60,000
$60,001 - $70,000
$70,000 and over
What is your current work status?
Work outside home full time
Work outside home part time
Do not work outside home
What is the present occupation of the head of household?
Professional/technical
Manager/official/proprietor
Clerical
Sales
Crafts/trades
Operator
Laborer
Service worker
Retired
Homemaker
Student
Unemployed
Other
Listed below are statements about shopping behavior for clothes and about clothing fashions. Please check one box for each statement to indicate the extent to which you agree or disagree with each statement.
Listed below are statements about shopping behavior for clothes and about clothing fashions. Please check one box for each statement to indicate the extent to which you agree or disagree with each statement.
Definitely Disagree
Somewhat Disagree
Neither
Somewhat Agree
Definitely Agree
*
I buy clothes I like, regardless of current fashion.
*
I buy new fashion looks only when they are well accepted.
*
I am not as concerned about fashion as I am about modest prices and wearability.
*
I prefer to buy well-known designer labels rather than take a chance on something new.
*
My friends regard me as a good source of advice on fashion selection.
*
I am confident of my own good taste in clothing.
*
I'm not afraid to be the first to wear something different in fashion looks.
I like to buy clothes.
I feel good when I buy something new.
I like clothes that make the most of my figure.
*
I am the first to try new fashions, therefore many people regard me as being a fashion pacesetter.
In this period of rising prices, spending excessive amounts of money on clothes is ridiculous.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
This store has modern-looking equipment and fixtures.
*
The physical facilities at this store are visually appealing.
*
Materials associated with this store's service (such as shopping bags, catalogs, or statements) are visually appealing.
This store has clean, attractive, and convenient public areas (restrooms, fitting rooms).
*
The store layout at this store makes it easy for customers to find what they need.
The store layout at this store makes it easy for customers to move around the store.
When this store promises to do something by a certain time, it will do so.
This store provides its services at the time it promises to do so.
This store performs the service right the first time.
This store has merchandise available when the customers want it.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
This store insists on error-free sales transactions and records.
*
Employees in this store have the knowledge to answer customers' questions.
*
The behavior of employees in this store instill confidence in customers.
Customers feel safe in their transactions with this store.
*
Employees in this store give prompt service to customers.
Employees in this store tell customers exactly when services will be performed.
Employees in this store are never too busy to respond to customer's requests.
*
This store gives customers individual attention.
*
Employees in this store are consistently courteous with customers.
Employees of this store treat customers courteously on the telephone.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
*
This store willingly handles returns and exchanges.
When a customer has a problem, this store shows a sincere interest in solving it.
*
Employees of this store are able to handle customer complaints directly and immediately.
*
This store offers high quality merchandise.
This store provides plenty of convenient parking for customers.
*
This store has operating hours convenient to all their customers.
This store accepts most major credit cards.
This store offers its own credit card.
Please contact
[email protected]
if you have any questions regarding this survey.
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