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2005
May
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Cleaning Equipment Survey
Dear Custodian/Caretaker,
Please help us better understand your needs by completing the survey below. Thank you for your time.
Sincerely,
The Custiodial Products & Methods Committee
Please select the cleaning equipment that this survey will evaluate.
Floor Machine
Swing Maching
Vacuum (upright)
Vacuum (back pack)
Vacuum (wet/dry)
Carpet Extractor
Other _______________
Please list the make & model number.
Make_____________________
Model____________________
_________________________
_________________________
_________________________
Select the rating that best describes how you feel about this cleaning equipment.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
What do you like the best about the cleaning equipment?
How it cleans
Ease of use
A Time Saver
Other____________________
What do you like the least about the cleaning equipment?
How it cleans
Too heavy
Too LOUD
Other________________
Compared to other cleaning equipment you have used in the past would you say that this cleaning equipment is:
Much better
Somewhat better
About the Same
Somewhat worse
Much worse
If you have contacted someone regarding the equipment, were all problems resolved to your complete satisfaction?
Yes, the problem was resolved
Yes,by me or someone outside the company
No, the problem was not resolved
No problems/No contact(customer service)
What would you like to tell us about your satisfaction with the cleaning equipment that was not already asked in the survey?
____________________________________
____________________________________
____________________________________
____________________________________
Please contact
[email protected]
if you have any questions regarding this survey.
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