Untitled | QuestionPro

Dear Customer:

As the Managing Director of Christie Timber Services, I would like to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

JWB Harwood

Managing Director

Overall, how would you rate Christie Timber Services?

How satisfied are you with your service from Christie Timber Services?

Extremely satisfied

Very satisfied

Neutral

Very dissatisfied

Extremely dissatisfied

Would you recommend Christie Timber Services to a friend?

Yes

No

Not Sure

If no, why not?

For your NEXT [PRODUCT] purchase, how likely are you to purchase from Christie Timber Services?

Definitely would buy

Probably would buy

Might or might not buy

Probably would not buy

Definitely would not buy

N/A

In thinking about your most recent experience with Christie Timber Services, was the quality of customer service you received:

The Sales Office

The following questions pertain to the member of the Sales Office you spoke with most recently. Please indicate whether you agree or disagree with the following statements

Are there any other comments about the Salesperson you would like to add?

The Process

The following questions pertain to the process by which your most recent service contact was handled. Please indicate whether you agree or disagree with the following statements.

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact: -

Christie Timber Services

[MANAGER_NAME]

[ADDRESS_1]

[ADDRESS_2]

[CITY], [STATE], [ZIP]