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2010
September
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US Hair restoration
US Hair restoration
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Hello,
We hope you are delighted with the results of your hair restoration procedure. It is our pleasure and our passion to improve the quality of people’s lives and restore their confidence, and we hope we exceeded your expectations.
In order to improve our services for future patrons, we invite you to participate in a survey about US Hair Restoration's services and their marketing. It will take approximately 5 minutes to complete this questionnaire.
As an acknowledgement of US Hair restoration's gratitude of taking your time to complete the survey and helping Dr. Mohebi improve his services, he will give you a coupon for $250 off a hair transplant procedure. This coupon will be valid for 2 years at US Hair Restoration, and may be used by your friends.
Your participation in this study is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only to US Hair Restoration. Your name will not be shown alongside your survey results.
If you have questions at any time about this survey, you may contact US Hair Restoration's office at (888)302-8747.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Please rate your overall experience at US Hair Restoration.
5 Excellent
4 Very Good
3 Good
2 Mediocre
1 Dissatisfied
For how many months prior to your procedure were you planning to arrange a hair restoration?
Less than one month
1-3 months
3-6 months
Over 6 months
Please select your three most important factors that influenced your decision of what hair restoration doctor or procedure you chose.
Prestige/Reputation of doctor.
The experience with the doctor during the consultation.
Price.
The doctor's experience restoring hair (how long the doctor has been restoring hair).
The doctor specializing in hair restoration (as opposed to a plastic surgeon offering hair restoration in addition to other services).
Location.
Friend's recommendation/friend's results.
Advertisements (magazine, radio, etc).
Credibility/Professional image on website.
Proven Results.
Previous patients' testimonials.
Doctor's online reviews on Yahoo Reviews, Yelp, etc.
No interest payment plan.
Other (please specify all factors)
If you researched or visited other doctors, companies, or hair restoration methods prior to arranging a transplant with Dr. Mohebi, which ones did you research? (Please skip this question if you don't know what competitors you researched or visited)
Why did you choose to arrange a hair transplant with Dr. Mohebi instead of his competitors?
8. What is your overall opinion of USHR's website (http://ushairrestoration.com/)?
What can we do to enhance the website and its appearance?
If you have any comments or suggestions about how US Hair Restoration can improve their services or marketing, or if there are any relevant questions we didn't ask, please let us know.
Thanks again for your time! It is very important for US Hair Restoration to learn your opinions.
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