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Vendor Credentialing

 
 
Thermo Fisher Scientific is committed to providing its employees with streamlined processes and procedures to improve productivity and quality. In line with our commitment to continuous improvement, the SDG group is looking to examine our current practices surrounding Vendor Credentialing.

To better understand our current practices we are asking you to participate in a Vendor Credentialing Survey. By participating in this survey you will be making an important contribution towards the design of a streamlined vendor credentialing process that will improve your vendor credentialing experience. 

Please participate in this valuable survey by Friday, February 5, 2016.
  This survey is user-friendly and should take you no more than 10 minutes to complete.

Should you have any questions regarding the survey, please reach out to [email protected].

Thank you very much for your time and support. Please start the survey now by clicking on the Continue button below.
 
 
* Which team do you support?
 
APD
 
HMD
 
CDD
 
MBD
 
IDD
 
TDX
 
 
* What is your main job function?
 
Sales
 
Sales Support
 
Field Service Support
 
Sales Manager
 
Other: please indicate
 
 
 
* Which 3rd party credentialing agencies are you currently registered with? (select all that apply)
 
 

[Formerly known as VCS]
 
 
 
 
I do not visit hospitals or labs in my role and do not need to be credentialed
 
Other: please indicate
 

 
 
Other: please indicate
   
 
 
* How many hospitals/labs require that you be credentialed?
 
0
 
1-5
 
5-10
 
10-20
 
>20
 
 
* Are you currently registered with all of them?
 
Yes
 
No
 
 
* Why are you not registered with all of them?
 
Cost
 
Time
 
Not necessary
 
Other: please indicate
 
 
 
Approximately how much money do you spend ANNUALLY on credentialing services?
 
 
* Registrations
$    
* Trainings
$    
* Testings
$    
* Background checks and sex offender registry searches
$    
 
 
* Which internal resource is currently helping you meet your credentialing needs?
 
Manager
 
HR
 
Sales operations
 
Self (no internal assistance)
 
Other: please indicate
 
 
 
* Are you currently signing documents before entering a facility? IE – business agreements.
 
Yes
 
No
 
 
* Who is currently reviewing these documents prior to signature?
 
No one
 
Legal
 
Manager
 
Other: please indicate
 
 
 
How much time do you spend on the following credentialing activities?
 
How many hours on average do you spend MONTHLY on:
0 1-2 hrs 2-4 hrs 4-6 hrs 6-8 hrs 8-10 hrs 10+ hrs
* Registration
* Reviewing Institutional Policies
* Record Maintenance (updating immunizations, insurance, etc.)
 
How many hours on average do you spend ANNUALLY on:
0 1-2 hrs 2-4 hrs 4-6 hrs 6-8 hrs 8-10 hrs 10+ hrs
* Immunization Testing (MMR, Chix Pox, tDap, Flu, TB)
* Training (HIPPA, OR Protocol, General Expectations, etc.)
* Background Checks (Background, sex offender registry)
* Insurance Documents (General liability, COI)
 
 
Other: please indicate any other activities [not noted above] and the average hours you spend on each activity (please specify if the average time spent is monthly or annually)
   
 
 
* Have you ever avoided meeting with customers due to vendor credentialing requirements?
 
Yes
 
No
 
 
* Have you ever been unable to meet with a customer at a scheduled time due to vendor credentialing requirements?
 
Yes
 
No
 
 
* How are you currently completing the trainings required for credentialing?
 
Credentialing agency website (other than Symplr)
 
Symplr [Formerly known as VCS]
 
Thermo Fisher University
 
Other: please indicate
 
 
 
* What do you feel would make the biggest impact on credentialing?
   
 
 
* What experiences have you had with vendor credentialing over the past 2 or 3 years? (Good or bad)
   
 
 
* What improvements to the credentialing program would you benefit from the most?
 
Centralized program
 
Reduced registration fees
 
Other: please indicate
 
 
 
Comments/Additional information:
   
Please contact Vendor Credentialing if you have any questions.
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