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| How satisfied are you that your claims are administered accurately per the terms of the Service Policy, Contract or Industry Program? |
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| How satisfied are you with the communication of your claim dispostions? |
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| How satisfied are you with the quality of the job performed on your behalf by the P&W Warranty Administration department? |
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| How satisfied are you with the processing timeliness of claims you have submitted? |
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RESPONSIVENESS TO PROBLEMS:
How satisfied are you with the responsiveness of the P&W Warranty Administration department to your questions or concerns? |
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| How does the P&W Warranty Administration department compare to warranty administration departments at other engine manufacturers? |
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| What is your Overall Satisfaction with the quality of product, service, and relationships with P&W Warranty Administration? |
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