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Hello:
In an effort to provide suitable and strategic service to, you, our customers; the Informations Technology department at Wire Belt has put together this short survey. It will take about 5 minutes to complete and your responses are anonymous. The purpose of this exercise is to get a better understanding of your needs for today as well as the future. In short, we would like to know if we are meeting our customer's needs on a regular basis. Based on the findings of this survey, we are prepared to implement changes as needed.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| If a problem arises, how would you rate it's resolution |
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| How would you rate I.T.'s knowledge of products and services offered at WBCA |
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| Do you have the tools to do your job? |
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| How do you rate I.T.'s overall performance? |
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