Surveys 2012 March W Website Satisfaction

Website Satisfaction

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How satisfied are you with our website?   Very satisfied   Somewhat satisfied   Neutral   Somewhat dissatisfied   Very dissatisfied       Upload your file below       How did you learn of our website? Select all that apply.   Surfing the web   Media   Friend/colleague   Company materials   Employees   Other         On your last visit, what was your primary reason for visiting our website?   Seeking company information   Seeking product information   Seeking contact information   Product purchase   To find calendar/schedule   Other         How often do you visit our website?   Daily   Weekly   Monthly   Quarterly   Annually       Which of the following are true? Select all that apply.   You were able to find exactly what you were looking for   You were able to find a part of what you were looking for   You were able to find something better than what you were looking for   You were not able to find what you were looking for   You had no specific agenda in mind when you visited     Please rate the following attributes of our website. Well Below Average Below Average Average Above Average Well Above Average Ease of navigation Accuracy of information Quality of content Quantity of content Layout/design Customer support Meeting your needs     Comment:       How likely are you to visit our website again?   Very likely   Somewhat likely   Neutral   Somewhat unlikely   Very unlikely       How likely are you to use this site as your primary source for information?   Very likely   Somewhat likely   Neutral   Somewhat unlikely   Very unlikely       How likely are you to recommend our website to a friend or colleague in the future?   Very likely   Somewhat likely   Neutral   Somewhat unlikely   Very unlikely       On the basis of this website, how comfortable are you doing business with our company?   Very comfortable   Somewhat comfortable   Neutral   Somewhat comfortable   Very comfortable       How does our website compare to the websites of companies offering similar products or services?   Well Below Average   Below Average   Average   Above Average   Well Above Average   Don't Know     Comment:       Do you have any suggestions for improvement?