Surveys 2013 October W Wifi Support

Wifi Support AWG Support & Feedback

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Questions marked with an * are required Exit Survey

We're sorry to hear that you're having problems with the Wi-Fi. Please tell us as much as you can about what you're experiencing, because we really want to fix it. Our goal is to make things as trouble-free for you as possible.     * Please describe the problem, including any details that you think might be important     * Which of these describes the method that you were using to access the Internet?   Free access   Paid access (not Boingo)   Boingo account   Skype account   Other roaming account   Other       * Please describe your location inside the building     * Please describe the web page that you see before you begin having problems. If you can give us the URL that would be great!     * When you have the problem, what happens? Please include any details that you think might be important.     * What is the name of the Wi-Fi network that you are connecting to?     If you would like to receive an email follow up, please enter your email address (optional)     If you would like to receive a follow up phone call, please enter your phone number (optional)

Thank you very much for taking the time to tell us about this problem. Please accept our apologies for the inconvenience that this has caused you, and know that we will fix it as soon as possible.