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MMAPCounselorAssessment:SecretShopper-Grandmaneedshelp
SecretShopperCoverSheet
 
 
 
1.
 
Scenario:
 
 
 
2.
 
ShopperName:
 
 
 
3.
 
RegionandSite:
 
 
 
4.
 
CounselorName:
 
 
 
5.
 
InitialCallDate&Time:
 
MM DD YYYY HH MM AM/PM
 
Date/Time / / : 6
 
 
 
6.
 
InitialCallComments:
 
5
 
6
 
 
 
7.
 
ImmediateResponse?
 
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