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Hello:
We are RIT (Rochester Institute of Technology) MBA students currently enrolled in the Advanced Marketing class and are researching the buying habits of office products for the state and local government sector.
Your participation in this study is completely voluntary. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us by email at the email address specified below. It will take approximately 5 minutes to complete the questionnaire.
Thank you for your time and support,
Mike Holihan
Hatice Melek
Abheek Sambyal
Please start with the survey now by clicking on the Continue button below.
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| Please select the agency you are currently working in. |
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| Currently, how many Multi- Function Devices (Copier/ Scanner/ Printer) do you have in your office? (If you do not have one please answer "none" for brand type.) | | | | What brand are you using? | | |
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| Does your Multi-Function Device integrate with document management software? |
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| Please rank the following factors from 1 - 5, 1 being the most important, on the importance of each feature with your Multi- Function Device (skip to next question if you do not own a Multi- Function Device) |
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| Affordability |
| | | Ease of Use |
| | | Flexibility |
| | | Space Reduction |
| | | Quality of documents produced |
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| Do you currently have color capabilities in your office products? (If yes, skip next question) |
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| If No, do you feel you would want color? |
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Please indicate the level of importance for each feature below.
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For the following questions, please select your current satisfaction level.
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For each feature below, please select the manufacturer who you believe to have the best offering
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Please select what manufacturer you perceive to be the best at achieving the highest level for each feature
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Please check the appropriate response to each price in regards to purchasing a Multi- Function Device that outputs approximately 35 - 45 pages per minute
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Please check the appropriate response to each price in regards to purchasing office solution software that enables workgroups to share, manage, and distribute documents electronically (i.e. HP's Document Manager, Xerox's DocuShare)
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The following questions are for classification purposes only
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| How many employees work in your particular office? |
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| How long have you been with your current document solution provider? |
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| Do you outsource the management of your Multi- Function Device? |
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| What would you estimate your annual budget range is for office products? |
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| Please indicate your title or role in the decision making process for procuring office solution products | | |
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