Online reputation management has become critical for organizations in today’s digital age. Online reviews and customer comments can make or break a company’s fame, which is why reputation management services like Birdeye are gaining popularity. But there are so many Birdeye alternatives also.
Birdeye is a recognized online reputation management platform that businesses use to manage online reviews and client feedback. However, there are other Birdeye alternatives and competitors on the market that provide comparable or greater features at an affordable price.
This blog will discuss the top 11 Birdeye competitors and alternatives for 2023, including QuestionPro CX Reputation. But before we get into the details, let’s take a look at some of Birdeye’s drawbacks:
- Cost: Birdeye is costly. Businesses with limited reputation management budgets may find the platform pricey. While Birdeye offers a variety of features, it may be difficult for some businesses to justify the price.
- Limited integrations: Birdeye has few integrations with other systems. This might be a disadvantage for organizations that employ many tools and platforms for their online advertising strategies.
- Limited customer support: Birdeye’s customer service can be limited at times. Some businesses have reported having difficulty contacting Birdeye’s support team and receiving quick responses to their questions.
Now, we’ll look at the Top 11 Birdeye Alternatives & Competitors 2023. After reading this blog, you’ll know how to choose the tool that works best for you.
Top 11 Birdeye Alternatives & Competitors 2023
We’ve made a short list of Birdeye alternatives and competitors that are good enough to consider switching to.
01. QuestionPro CX Reputation
QuestionPro CX Reputation is one of the best Birdeye alternatives for managing customer comments and online reputation scores. It helps businesses improve their reputation by monitoring and responding to reviews across multiple platforms, collecting and analyzing consumer feedback, and comparing their reputation to competitors.
Top features:
- Sentiment analysis for Understanding customers’ feelings.
- Respond to any comment, post, or review directly from CX Reputation.
- CX Reputation empowers you to import/export reviews, monitor, team assign, manage & filter all reviews!
- Integration with top rating sites and social media channels.
Pricing
QuestionPro advance pricing starts from $99.00 monthly.
02. Podium
Podium is a cloud-based communication platform that helps companies talk to their customers through SMS, web chat, and social media. The podium is a powerful tool for managing reputation, which lets businesses handle their reviews and feedback from a single dashboard.
Top features:
- Enables businesses to monitor and manage their reviews across multiple platforms such as Google, Facebook, and Yelp.
- Provides businesses with a customizable web chat widget that can be added to their website.
Pricing
Podium’s pricing starts at $99.00 monthly.
03. Trustpilot
Trustpilot is an online platform for reviews that lets businesses gather and manage reviews from customers. By showing negative or positive reviews on their website, social media, and other online channels, businesses can build their reputation and boost customer trust.
Top features:
- Provides businesses with analytics and reporting tools
- Analytics and reporting tool.
Pricing
The pricing for Trustpilot begins at $200.00 per month.
04. ReviewTrackers
ReviewTrackers is an online tool for managing a business’s fame. It lets companies track, analyze, and react to customer feedback on multiple review sites.
Top features:
- Consumer feedback analytics tool.
- Integration with major social media management platforms such as Facebook and Twitter.
Pricing
Contact ReviewTrackers for pricing.
05. Broadly
Broadly, it is one of the key Birdeye alternatives for managing your reputation that helps businesses keep track of reviews and customer comments.
Top features:
- Customer feedback analytics tool.
- Offers a text messaging solution to communicate with customers via SMS.
Pricing
Contact Broadly for pricing.
06. NiceJob
NiceJob makes it easier to get good reviews and helps you get more of them. With NiceJob, your users will be reminded by email and SMS to leave a review. It gives you easy ways to control your reputation.
Top features:
- Sentiment Analysis
- Social Media Monitoring
Pricing
NiceJob pricing begins at $75.00 monthly.
07. BrightLocal
BrightLocal is review management software for digital marketing and integrated company promotion. This application replies to reviews automatically, generates reviews, manages negative feedback, receives review notifications, and monitors industry websites.
Top features:
- Offers a range of customizable reporting and dashboard options.
- Integration with Google Analytics.
Pricing
Contact BrightLocal for pricing.
08. RevLeap
RevLeap is a Birdeye alternative and full-featured reputation management software developed for marketing agencies and enterprises. RevLeap offers complete Windows solutions.
Top features:
- Sentiment Analysis
- Review Monitoring
Pricing
Contact RevLeap for pricing.
09. ReviewInc
ReviewInc is an online review management software and one of the Birdeye alternatives that helps digital businesses grow faster. This is a top review management software option since it combines business reputation enhancement, reputation management, and global access to reviews.
Top features:
- Customer Review Platform
- Sentiment Analysis
- Negative Feedback Management
Pricing
Contact ReviewInc for pricing.
10. GatherUp
GatherUp is an all-in-one customer experience and online reputation management platform that assists businesses of all kinds in collecting, managing, and displaying customer feedback and reviews. The platform has a number of features meant to assist organizations in improving their reputation, increasing client engagement, and increasing their bottom line.
Top features:
- Customer feedback analytics tool.
- Social media monitoring
Pricing
GatherUp pricing begins at $99.0 monthly.
11. ReviewPush
ReviewPush is an online reputation management software that enables users and businesses to manage their reviews across numerous platforms. Businesses may use ReviewPush to simply monitor and respond to customer feedback, improve their reputation, and generate more business.
Top features:
- Customizable review request templates.
- Analytics and reporting tool.
Pricing
Contact ReviewPush for their pricing.
Conclusion
Birdeye has some helpful features for online reputation management, but it won’t be helpful if it doesn’t meet your specific needs. Also, it doesn’t have some of the advanced features you need for a good online presence. In that case, you can surely move for Birdeye alternatives.
A business needs unique features to stay up to date-in the online world. Try out each of the tools on the list above and choose the one that will help your business the most.
But if you choose QuestionPro CX Reputation, you can be sure that we’ll take care of all your reputation management from start to finish. So, sign up now and let us know if you need any kind of help regarding QuestionPro CX Reputation.
