Choosing the ideal platform to conduct your surveys is no easy task, considering the wide range of options available in the market. Most of them are quite good and offer the basic functionalities to meet any requirement.
However, with so many options, it can become overwhelming to compare them all. That’s why we’ve created a series of articles analyzing and comparing the leading survey software in the market so you can learn about their differences and choose the right one for your projects.
In this edition, we’ve selected two well-known industry platforms. Let’s begin the showdown between Alchemer vs Qualtrics and find out which is the best tool for achieving your goals.
About Alchemer
Alchemer was formerly known as SurveyGizmo, but in recent years, it has changed more than just its image by incorporating interesting features into its survey platform, making it a strong contender when choosing survey software.
About Qualtrics
Qualtrics is a company known for its survey software, designed to gather data on customer and user satisfaction. It also provides various additional features and products that enhance its main platform.
Alchemer vs. Qualtrics: Which is the Better Survey Tool?
When comparing survey platforms and picking a winner, the task becomes complicated as the verdict largely depends on individual needs.
Therefore, in this Alchemer vs. Qualtrics comparison, we’ve listed the main aspects of each platform and some drawbacks to help you make an informed decision based on the features that will enable you to carry out your projects.
Ease of Use and Setup
Intuitiveness is important in accelerating the learning curve and adopting these new platforms into your current processes. Both have modern and intuitive interfaces, but it’s important to consider the following differences.
- Alchemer is praised for its user-friendly interface and ease of setup. It’s particularly well-suited for small to medium businesses and teams needing to start quickly. Many users report being able to go live with Alchemer within a day, making it a great choice for organizations that need quick deployment without extensive training or customization.
- Qualtrics, on the other hand, is known for its depth and advanced features, which can also make it more complex to set up. It often requires a longer implementation time and may involve additional costs for training and customization. This makes it more suitable for large enterprises that need a comprehensive, highly customizable solution.
Main Features
Listing and comparing each functionality of both platforms would be tedious, so below, we’ve outlined the strengths and weaknesses of each to ensure they meet the necessary criteria for your projects.
- Qualtrics offers advanced features like complex survey logic, machine learning capabilities, and extensive data analytics. It’s ideal for organizations that require detailed data analysis and sophisticated survey designs.
- Alchemer also provides solid features, including extensive survey management tools and good reporting capabilities, but it focuses on being more accessible and easier to use. It may lack some of the advanced data analytical tools found in Qualtrics, but it offers enough for most small—to medium-sized surveys.
Pricing
If we talk about the differences between both platforms, the price is undoubtedly something that can make a difference.
- Alchemer is generally more affordable and offers predictable pricing that isn’t dependent on the responses collected, making budgeting easier. Plans typically start at $55 per user per month, but there are more expensive plans if you require additional features.
- Qualtrics operates on a per-response pricing model, which can become expensive, especially for large data collection organizations. Additionally, Qualtrics often requires purchasing additional modules for certain features, adding to the overall cost.
Return on Investment (ROI)
A point that is rarely discussed but which we’ve managed to gather for this comparison is the ROI. Although it is difficult to measure externally, certain reports tend to establish a differentiator between the two platforms in this aspect.
- Alchemer users report a faster ROI, with many seeing returns within six months due to its lower costs and quicker setup.
- Qualtrics typically has a longer ROI period, often over a year due to its higher initial investment and complex implementation.
Alchemer vs. Qualtrics: Which Should You Choose?
Saying there is an absolute winner in this comparison would be unfair. While both platforms share interesting functionalities, their differences make them ideal for different audiences. So, in this case, there won’t be a clear winner, but we can certainly recommend which one to choose based on some of your basic needs:
- Alchemer is best for small to medium businesses or teams within larger organizations that need a powerful but user-friendly survey tool without breaking the bank.
- Qualtrics is better suited for large enterprises or organizations that need extensive customization and powerful analytics and are willing to invest time and money in setting up a more complex system.
In summary, if you’re looking for a more straightforward, cost-effective solution with a quicker setup, Alchemer might be the better choice. If your organization requires advanced features and has the resources to manage a more complex platform, Qualtrics is likely the better fit.
QuestionPro, the Best Alternative for Conducting Surveys
Both are good options, but they may have shortcomings that don’t fully convince you. If you’re looking for a more balanced solution with broad adaptability to your projects, then QuestionPro is your ideal choice.
QuestionPro is powerful survey software with modules, features, and tools for any project involving data collection and analysis.
We invite you to explore each of our products to find the one that meets your needs.
Survey Software
Create surveys quickly and explore our features for free. Our platform is easy to use and accessible to everyone. Create, send, and analyze online surveys.
Workforce
Employee survey platform, strategy, and team that will help you take your employee experience to the next level.
CX
Orchestrate feedback across touchpoints and empower your team to focus on key improvements throughout the customer journey.
If you have any questions and want to learn more about us, register now, and an advisor will contact you shortly to clarify all your queries.