{"id":730615,"date":"2018-08-22T00:14:56","date_gmt":"2018-08-22T07:14:56","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a3%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%b1%d8%b6%d8%a7-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%85%d8%b9-%d8%a3%d9%85%d8%ab%d9%84%d8%a9\/"},"modified":"2018-08-22T00:14:56","modified_gmt":"2018-08-22T00:14:56","slug":"%d8%a3%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%b1%d8%b6%d8%a7-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%85%d8%b9-%d8%a3%d9%85%d8%ab%d9%84%d8%a9","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a3%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%b1%d8%b6%d8%a7-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%85%d8%b9-%d8%a3%d9%85%d8%ab%d9%84%d8%a9\/","title":{"rendered":"\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0623\u0645\u062b\u0644\u0629"},"content":{"rendered":"<div class=\"tags-wrap\">\n<p class=\"content-index\" style=\"margin-top: 0;\">\u0641\u0647\u0631\u0633 \u0627\u0644\u0645\u062d\u062a\u0648\u0649<\/p>\n<ol style=\"font-weight: 400; margin: 0 30px; line-height: 22px;\">\n<li><a href=\"#What_are_Client_Satisfaction_Surveys\">\u0645\u0627 \u0647\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/a><\/li>\n<li><a href=\"#Reasons_to_conduct_Client_Satisfaction_Surveys\">\u0623\u0633\u0628\u0627\u0628 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a><\/li>\n<li><a href=\"#Tips_to_conduct_effective_Client_Satisfaction_Surveys\">\u0646\u0635\u0627\u0626\u062d \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0641\u0639\u0627\u0644\u0629<\/a><\/li>\n<li><a href=\"#Top_20_Client_Survey_Question_Examples\">\u0623\u0641\u0636\u0644 20 \u0633\u0624\u0627\u0644\u0627\u064b \u0639\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a><\/li>\n<\/ol>\n<\/div>\n<h2><a id=\"What_are_Client_Satisfaction_Surveys\" class=\"blankurl\"><\/a>\u0645\u0627 \u0647\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/h2>\n<p><span style=\"font-weight: 400;\">\u064a\u0639\u062f \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0642\u064a\u0627\u0633\u064b\u0627 \u0645\u0647\u0645\u064b\u0627 \u0644\u0646\u0645\u0648 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0648\u064a\u062a\u0645 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062d\u0648\u0644<\/span> <a href=\"https:\/\/www.questionpro.com\/survey-templates\/new-product-concept-testing-surveys\"><span style=\"font-weight: 400;\">\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062c\u062f\u064a\u062f\u0629<\/span><\/a><span style=\"font-weight: 400;\">\u0648\u0627\u0644\u0645\u0641\u0647\u0648\u0645 \u0627\u0644\u0642\u0627\u062f\u0645 \u0648\u062a\u062d\u062f\u064a\u062b\u0627\u062a \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0648\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0644\u0645\u0624\u0633\u0633\u0629. \u062a\u0631\u0643\u0632 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u060c \u0645\u0647\u0645\u0627 \u0643\u0627\u0646\u062a \u0635\u063a\u064a\u0631\u0629 \u0623\u0648 \u0643\u0628\u064a\u0631\u0629 \u060c \u0639\u0644\u0649 \u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0648\u0641\u0642\u064b\u0627 \u0644\u0639\u0645\u0644\u0627\u0626\u0647\u0627. \u0625\u0646 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u0648 \u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0644\u0643\u0644 \u0645\u0624\u0633\u0633\u0629 \u0645\u0646 \u0623\u062c\u0644 \u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u0639\u0645\u0627\u0644. \u0644\u0627 \u064a\u0633\u0627\u0639\u062f \u0642\u064a\u0627\u0633 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639 \u0645\u0624\u0633\u0633\u0629 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0641\u064a \u0648\u0636\u0639 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0623\u0641\u0636\u0644 \u0644\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u0623\u0648 \u0627\u0644\u062a\u062e\u0644\u0635 \u0645\u0646\u0647\u0627 \u0641\u062d\u0633\u0628 \u060c \u0628\u0644 \u064a\u0624\u062f\u064a \u0623\u064a\u0636\u064b\u0627 \u0625\u0644\u0649 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u062c\u0647\u0648\u062f \u0627\u0644\u0645\u0628\u0630\u0648\u0644\u0629 \u0644\u062c\u0639\u0644 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0623\u0643\u062b\u0631 \u0641\u0639\u0627\u0644\u064a\u0629.<\/span><\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/tour\/surveys.html\"><span style=\"font-weight: 400;\">\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a<\/span><\/a> <span style=\"font-weight: 400;\">\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><span style=\"font-weight: 400;\"> \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0644\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0642\u0627\u0631\u0646\u0629 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0644\u062a\u0634\u0643\u064a\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a 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\u0641\u0631\u064a\u0642 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u062a\u0635\u0627\u0644 \u0645\u0628\u0627\u0634\u0631 \u0645\u0639 \u0645\u0639\u0638\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0648\u064a\u0642\u0648\u0645 \u0628\u062d\u0644 \u0645\u0634\u0643\u0644\u0627\u062a\u0647\u0645 \u0643\u0644 \u064a\u0648\u0645. \u064a\u062c\u0628 \u0623\u0646 \u064a\u062a\u0636\u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0633\u0626\u0644\u0629 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0645\u0641\u064a\u062f\u0629 \u0641\u064a \u0641\u0647\u0645 \u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/customer-service\/\"><span style=\"font-weight: 400;\">\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/a> <span style=\"font-weight: 400;\">\u0644\u062a\u062d\u0633\u064a\u0646 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0627\u0644\u0631\u0636\u0627 \u0644\u0647\u0630\u0627 \u0627\u0644\u062c\u0627\u0646\u0628 \u0645\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0629.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>\u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0648\u0627\u0644\u0645\u0644\u0627\u062d\u0629: <span style=\"font-weight: 400;\">\u0646\u0638\u0631\u064b\u0627 \u0644\u0623\u0646 \u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0648\u0627\u0644\u0645\u0644\u0627\u062d\u0629 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0623\u0635\u0628\u062d\u062a \u0634\u0627\u0626\u0639\u0629 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0648\u0627\u0633\u0639 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0623\u0635\u0628\u062d \u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0641\u0647\u0645 \u0645\u0627 \u064a\u0641\u0643\u0631 \u0641\u064a\u0647 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062d\u0648\u0644<\/span> <a href=\"https:\/\/www.questionpro.com\/survey-templates\/website-surveys\"><span style=\"font-weight: 400;\">\u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0648\u0627\u0644\u062a\u0646\u0642\u0644 \u0627\u0644\u062e\u0627\u0635 \u0628\u0627\u0644\u0645\u0624\u0633\u0633\u0629<\/span><\/a><span style=\"font-weight: 400;\">. \u0623\u0635\u0628\u062d \u062a\u0639\u0644\u0645 \u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0648\u0625\u0635\u0644\u0627\u062d \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0623\u0645\u0631\u064b\u0627 \u0645\u0647\u0645\u064b\u0627 \u0644\u0644\u0645\u0624\u0633\u0633\u0629.<\/span><\/b><\/li>\n<li style=\"font-weight: 400;\"><b>\u0634\u0631\u0627\u0621 \u0648\u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \/ \u0627\u0644\u062e\u062f\u0645\u0629: <\/b><span style=\"font-weight: 400;\">\u064a\u0639\u062a\u0645\u062f \u0646\u062c\u0627\u062d \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0623\u0648 \u0641\u0634\u0644\u0647\u0627 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631 \u0639\u0644\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0648\u0636\u0629. \u0633\u064a\u0648\u0641\u0631 \u062a\u0636\u0645\u064a\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062d\u0648\u0644 \u0634\u0631\u0627\u0621 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u062a\u0633\u0644\u064a\u0645\u0647 \u0631\u0624\u0649 \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0628\u062d\u064a\u062b \u064a\u0645\u0643\u0646 \u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b> \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629: <span style=\"font-weight: 400;\">\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u0648 \u0627\u0644\u0639\u0627\u0645\u0644 \u0627\u0644\u0630\u064a \u064a\u0639\u0648\u062f \u0643\u0644\u064a\u0627 \u0625\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644. \u0627\u062e\u062a\u0627\u0631\u0648\u0627 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0645\u062e\u0644\u0635\u064a\u0646 \u0644\u0645\u0646\u0638\u0645\u0629 \u0648\u0644\u064a\u0633 \u0627\u0644\u0639\u0643\u0633. \u0625\u0636\u0627\u0641\u0629 \u0648\u062a\u062d\u0644\u064a\u0644 <\/span>\u0633\u062a\u0642\u062f\u0645 <a href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\"><span style=\"font-weight: 400;\">\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c<\/span><\/a> <span style=\"font-weight: 400;\">\u0648\u0623\u0633\u0626\u0644\u0629 \u0642\u064a\u0627\u0633 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0628\u064a\u0627\u0646\u0627\u062a \u0639\u0644\u0649 \u0623\u0633\u0627\u0633 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0625\u0646\u0634\u0627\u0624\u0647\u0627 \u0644\u062a\u062d\u0633\u064a\u0646 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/b><\/li>\n<li style=\"font-weight: 400;\"><b>\u0646\u0634\u0627\u0637\u0627\u062a \u062a\u0633\u0648\u064a\u0642\u064a\u0629: <\/b><span style=\"font-weight: 400;\">\u0647\u0646\u0627\u0643 \u0642\u062f\u0631 \u0643\u0628\u064a\u0631 \u0645\u0646 \u0627\u0644\u062c\u0647\u062f \u0627\u0644\u0645\u0628\u0630\u0648\u0644 \u0641\u064a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0639\u0631\u0641\u0629 \u0645\u0635\u062f\u0631 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0630\u064a \u064a\u0646\u062a\u062c \u0639\u0646\u0647 \u0623\u0643\u062b\u0631 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u062a\u0623\u062b\u064a\u0631\u064b\u0627. \u064a\u0642\u0648\u0645 \u0641\u0631\u064a\u0642 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0628\u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u064a \u062a\u062c\u0646\u064a \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0644\u0643\u0646 \u0647\u0646\u0627\u0643 \u062d\u0627\u0644\u0627\u062a \u064a\u062a\u0639\u0631\u0641 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0648\u0633\u0627\u0626\u0644 \u0623\u0642\u0644 \u0634\u0647\u0631\u0629. \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0624\u062f\u064a \u062a\u0636\u0645\u064a\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0629 \u0625\u0644\u0649 \u0641\u0647\u0645 \u0627\u0644\u0648\u0633\u0627\u0626\u0637 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0644\u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0648\u0643\u0645\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/span><\/li>\n<\/ol>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u0627\u0639\u0631\u0641 \u0627\u0644\u0645\u0632\u064a\u062f:<\/span> <a href=\"https:\/\/www.questionpro.com\/market-research.html\"><span style=\"font-weight: 400;\">\u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642<\/span><\/a><\/p>\n<h3><a id=\"Reasons_to_conduct_Client_Satisfaction_Surveys\" class=\"blankurl\"><\/a>\u0623\u0633\u0628\u0627\u0628 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n<p><span style=\"font-weight: 400;\">\u0647\u0646\u0627\u0643 \u0645\u0646\u0638\u0645\u0627\u062a \u062c\u062f\u064a\u062f\u0629 \u064a\u062a\u0645 \u0625\u0637\u0644\u0627\u0642\u0647\u0627 \u0643\u0644 \u064a\u0648\u0645 \u0648\u0645\u0639 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629 \u0627\u0644\u0645\u062a\u0632\u0627\u064a\u062f\u0629 \u0641\u064a \u0623\u064a \u0633\u0648\u0642 \u060c \u064a\u0635\u0628\u062d \u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0644\u0623\u064a \u0645\u0624\u0633\u0633\u0629 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631. \u064a\u062d\u062a\u0627\u062c \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0645\u0646\u0635\u0629 \u062d\u064a\u062b \u064a\u0645\u0643\u0646\u0647\u0645 \u0645\u0634\u0627\u0631\u0643\u0629 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0627\u0644\u0645\u0645\u062a\u0639\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u0645\u062a\u0639\u0629 \u0648\u0644\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u0645\u0646\u0635\u0629 \u0623\u0641\u0636\u0644 \u0645\u0646 \u0645\u0646\u0635\u0629 <\/span><a href=\"https:\/\/www.questionpro.com\/survey-templates\/customer-satisfaction-survey-template\/\"><span style=\"font-weight: 400;\">\u0645\u0633\u062d \u0627\u0644\u0631\u0636\u0627<\/span><\/a> <span style=\"font-weight: 400;\">.<\/span> <\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0623\u0633\u0628\u0627\u0628 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: <\/span><\/p>\n<ul>\n<li><b>\u064a\u0642\u062f\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0631\u0624\u0649 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \/ \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 \u0627\u0644\u0634\u0627\u0645\u0644\u0629: <\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u064a\u0642\u062f\u0651\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0630\u0644\u0643 \u0639\u0646\u062f\u0645\u0627 \u062a\u0643\u0648\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0633\u0628\u0627\u0642\u0629 \u0641\u064a \u062c\u0645\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0648\u062a\u0646\u0641\u064a\u0630\u0647\u0627.<\/span> \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0624\u062f\u064a <a href=\"https:\/\/www.questionpro.com\/blog\/data-collection\/\"><span style=\"font-weight: 400;\">\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/span><\/a> <span style=\"font-weight: 400;\">\u062d\u0648\u0644 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0637\u0627\u0644\u0628\u0647\u0645 \u0625\u0644\u0649 \u062a\u0637\u0648\u064a\u0631 \u0641\u0639\u0627\u0644 \u0644\u0645\u0646\u062a\u062c \/ \u062e\u062f\u0645\u0629 \u062c\u062f\u064a\u062f\u0629 \u0623\u0648 \u062a\u062d\u062f\u064a\u062b \u0645\u064a\u0632\u0629.<\/span><\/p>\n<ul>\n<li><b>\u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0628\u0642\u0627\u0621: <\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u0645 \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u0648\u0646 \u0639\u0646 \u062a\u0642\u062f\u0645 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0648\u0622\u0631\u0627\u0626\u0647\u0645 \u0630\u0627\u062a \u0642\u064a\u0645\u0629 \u0643\u0628\u064a\u0631\u0629 \u0644\u0623\u0648\u0644\u0626\u0643 \u0627\u0644\u0630\u064a\u0646 \u064a\u0639\u062a\u0632\u0645\u0648\u0646 \u0627\u0644\u0646\u0645\u0648. \u0641\u064a \u062d\u0627\u0644\u0629 \u0639\u062f\u0645 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646 \u062a\u062c\u0631\u0628\u062a\u0647 \u060c \u0641\u0645\u0646 \u0648\u0627\u062c\u0628 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u062a\u0642\u062f\u064a\u0645 \u062d\u0644 \u0644\u0633\u0628\u0628 \u0639\u062f\u0645 \u0627\u0644\u0631\u0636\u0627. \u062a\u0644\u0643 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0645\u0646 \u0623\u062c\u0644 \u062a\u062d\u0633\u064a\u0646 \u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0627 \/ \u062e\u062f\u0645\u0627\u062a\u0647\u0627 \u0648\u0641\u0642\u064b\u0627 \u0644\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629 \u0642\u062f \u062a\u0643\u0633\u0628 \u0641\u064a \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0639\u0645\u064a\u0644\u064b\u0627 \u0645\u062e\u0644\u0635\u064b\u0627. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0645\u0646 \u0627\u0644\u0623\u0633\u0647\u0644 \u0639\u0644\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u0642\u062f \u064a\u0639\u0628\u0631\u0648\u0646 \u0639\u0646 \u0639\u062f\u0645 \u0631\u0636\u0627\u0647\u0645 \u0639\u0646\u062f\u0645\u0627 \u064a\u064f\u0637\u0644\u0628 \u0645\u0646\u0647\u0645 \u0630\u0644\u0643 \u0639\u0628\u0631 <a href=\"https:\/\/www.questionpro.com\/blog\/create-customer-satisfaction-survey\/\">\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> . \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0628\u0639\u0646\u0627\u064a\u0629 \u0625\u0644\u0649 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0623\u0646\u0647 \u0633\u064a\u062a\u0645 \u062d\u0644 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0641\u064a \u0625\u0637\u0627\u0631 \u0632\u0645\u0646\u064a \u0645\u0639\u064a\u0646. \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0627\u0644\u0639\u0645\u0644 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0644\u062e\u0644\u0642 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\u0641\u064a \u062a\u0631\u0648\u064a\u062c \u0627\u0644\u0645\u0646\u062a\u062c: <\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0633\u062a\u0639\u0631\u0641 <a href=\"https:\/\/www.questionpro.com\/blog\/client-management\/\">\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a> \u0644\u0644\u0645\u0624\u0633\u0633\u0629 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u062e\u0644\u0635. \u0625\u0646 \u062a\u0642\u062f\u064a\u0645 \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0641\u064a \u0641\u0626\u062a\u0647\u0627 \u0634\u064a\u0621 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0646\u0634\u0631 \u0627\u0644\u0643\u0644\u0645\u0629 \u0639\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0634\u064a\u0621 \u0622\u062e\u0631. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0648\u064a\u0644\u0627\u062d\u0638 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href=\"https:\/\/www.questionpro.com\/blog\/qualitative-data\/\"><span style=\"font-weight: 400;\">\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0646\u0648\u0639\u064a\u0629<\/span><\/a><\/p>\n<h3><b><a id=\"Tips_to_conduct_effective_Client_Satisfaction_Surveys\" class=\"blankurl\"><\/a>\u0646\u0635\u0627\u0626\u062d \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0641\u0639\u0627\u0644\u0629<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u062f \u0643\u062a\u0627\u0628\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0641\u0639\u0627\u0644\u0629 \u062d\u0648\u0644 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0627\u0631\u0629 \u062a\u062a\u0637\u0644\u0628 \u0645\u0646 \u0627\u0644\u0645\u0628\u062f\u0639\u064a\u0646 \u0645\u0631\u0627\u0639\u0627\u0629 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href=\"https:\/\/www.questionpro.com\/article\/survey-question-answer-type.html\">\u0627\u0644\u0623\u0633\u0626\u0644\u0629<\/a> \u060c \u0627\u0628\u062a\u0639\u062f \u0639\u0646 \u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0635\u0641\u0627\u062a \u0627\u0644\u062a\u0641\u0636\u064a\u0644\u064a\u0629 \u0644\u0648\u0635\u0641 \u0627\u0644\u0633\u0624\u0627\u0644 \u060c \u0648\u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0630\u0644\u0643 \u060c \u0642\u0645 \u0628\u062a\u0636\u0645\u064a\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u063a\u064a\u0631 \u0627\u0644\u0645\u062a\u062d\u064a\u0632\u0629 \u0642\u062f\u0631 \u0627\u0644\u0625\u0645\u0643\u0627\u0646. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u060c \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0625\u0636\u0627\u0641\u0629 \u0633\u0624\u0627\u0644 \u0645\u062b\u0644 &#8220;\u0645\u0627\u0630\u0627 \u0644\u062f\u064a\u0643 \u0644\u062a\u0642\u0648\u0644\u0647 \u0639\u0646 \u0645\u062f\u064a\u0631\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646 \u0627\u0644\u0645\u062a\u062d\u0645\u0633\u064a\u0646 \u0644\u062f\u064a\u0646\u0627\u061f&#8221; \u060c \u064a\u062c\u0628 \u0623\u0646 \u064a\u062d\u062a\u0648\u064a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0633\u0624\u0627\u0644: &#8220;\u0645\u0627 \u0647\u064a \u062a\u0639\u0644\u064a\u0642\u0627\u062a\u0643 \u062d\u0648\u0644 \u0645\u062f\u064a\u0631 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u062f\u064a\u0646\u0627\u061f&#8221;<\/span><\/p>\n<ul>\n<li><b>\u062a\u062c\u0646\u0628 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0628\u0646\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u062e\u0645\u064a\u0646:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0647\u0646\u0627\u0643 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u0636\u0645\u0646 \u0633\u064a\u0646\u0627\u0631\u064a\u0648\u0647\u0627\u062a \u0627\u0641\u062a\u0631\u0627\u0636\u064a\u0629 \u0641\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0647\u0627 \u0641\u0642\u0637 \u0644\u0625\u062f\u0631\u0627\u0643 \u0623\u0646 \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u064a\u0647\u0627 \u0644\u0645 \u062a\u0643\u0646 \u0641\u0639\u0627\u0644\u0629 \u0644\u0623\u0639\u0645\u0627\u0644\u0647\u0645. \u0642\u062f \u0644\u0627 \u064a\u0643\u0648\u0646 \u062a\u0636\u0645\u064a\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0638\u0631\u064a\u0627\u062a \u0645\u062b\u0645\u0631\u064b\u0627 \u062f\u0627\u0626\u0645\u064b\u0627. \u0623 <\/span>\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 <a href=\"https:\/\/www.questionpro.com\/article\/likert-scale-survey-questions.html\"><span style=\"font-weight: 400;\">\u0645\u0642\u064a\u0627\u0633 \u0644\u064a\u0643\u0631\u062a<\/span><\/a> <span style=\"font-weight: 400;\">\u0623\u0648<\/span> \u0633\u0624\u0627\u0644 <a href=\"https:\/\/www.questionpro.com\/semantic-differential-scale.html\"><span style=\"font-weight: 400;\">\u0645\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u0641\u0627\u0636\u0644 \u0627\u0644\u062f\u0644\u0627\u0644\u064a<\/span><\/a> <span style=\"font-weight: 400;\">\u0644\u062c\u0645\u0639 \u062a\u0642\u064a\u064a\u0645\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<ul>\n<li><b>\u0642\u0645 \u0628\u062a\u0636\u0645\u064a\u0646 \u0623\u0633\u0626\u0644\u0629 \u0633\u0647\u0644\u0629 \u0627\u0644\u0641\u0647\u0645:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u062a\u0634\u0643\u0644 \u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u062c\u0632\u0621 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u064a\u0644. \u0642\u062f \u064a\u0624\u062f\u064a \u0625\u0631\u0628\u0627\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u063a\u0629 \u0623\u0648 \u0633\u064a\u0627\u0642 \u0645\u0639\u0642\u062f \u0625\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 <\/span><a href=\"https:\/\/www.questionpro.com\/blog\/what-is-survey-dropout-analysis\/\"><span style=\"font-weight: 400;\">\u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628 \u0645\u0646 \u0627\u0644\u0645\u0633\u062d<\/span><\/a><span style=\"font-weight: 400;\">. \u0644\u0646 \u064a\u0642\u0636\u064a \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u0648\u0646 \u0623\u0628\u062f\u064b\u0627 \u0648\u0642\u062a\u064b\u0627 \u0637\u0648\u064a\u0644\u0627\u064b \u0641\u064a \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u060c \u0645\u0645\u0627 \u0623\u062f\u0649 \u0625\u0644\u0649 \u062a\u0642\u0644\u064a\u0644 <\/span><a href=\"https:\/\/www.questionpro.com\/response-rate.html\"><span style=\"font-weight: 400;\">\u0645\u0639\u062f\u0644 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0645\u0633\u062d<\/span><\/a> <span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li><b>\u0645\u0648\u0627\u0632\u0646\u0629 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0648\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629: <\/b><\/li>\n<\/ul>\n<p>\u062a\u0648\u0641\u0631 <a href=\"https:\/\/www.questionpro.com\/close-ended-questions.html\"><span style=\"font-weight: 400;\">\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639<\/span><\/a> <span style=\"font-weight: 400;\">\u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0631\u0624\u0649 \u0645\u0646 \u0642\u0627\u0626\u0645\u0629 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0627\u0644\u0645\u0630\u0643\u0648\u0631\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639<\/span> <a href=\"https:\/\/www.questionpro.com\/open-ended-questions.html\"><span style=\"font-weight: 400;\">\u0648\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629<\/span><\/a><span style=\"font-weight: 400;\"> \u0627\u0644\u0633\u0645\u0627\u062d \u0644\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0628\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0628\u062d\u0631\u064a\u0629. \u0642\u062f \u062a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u0623\u0633\u0626\u0644\u0629 \u0645\u062b\u0644 &#8220;\u0647\u0644 \u062a\u0633\u062a\u0645\u062a\u0639 \u0628\u0627\u0644\u0639\u0645\u0644 \u0645\u0639 \u0645\u0646\u0638\u0645\u062a\u0646\u0627\u061f&#8221; \u0648\u0627\u0644\u062a\u064a \u0633\u064a\u0643\u0648\u0646 \u0644\u0647\u0627 \u062e\u064a\u0627\u0631\u0627\u0646 \u0641\u0642\u0637 \u0644\u0644\u0625\u062c\u0627\u0628\u0629 &#8211; \u0646\u0639\u0645 \u0648\u0644\u0627. \u0648\u0644\u0643\u0646 \u060c \u064a\u0645\u0643\u0646 \u062a\u062d\u0648\u064a\u0644 \u0647\u0630\u0627 \u0627\u0644\u0633\u0624\u0627\u0644 \u0625\u0644\u0649 \u0633\u0624\u0627\u0644 \u0645\u0641\u062a\u0648\u062d \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/span><\/p>\n<ul>\n<li><b>\u0627\u062c\u0639\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0642\u0635\u064a\u0631\u064b\u0627 \u0648\u062f\u0642\u064a\u0642\u064b\u0627:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u064a\u0647\u062a\u0645 \u0645\u0646\u0634\u0626 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062f\u0627\u0626\u0645\u064b\u0627 \u0628\u062c\u0645\u0639 \u0623\u0643\u0628\u0631 \u0642\u062f\u0631 \u0645\u0645\u0643\u0646 \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0644\u0643\u0646 \u0647\u0630\u0627 \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0637\u0648\u064a\u0644 \u0644\u0646 \u064a\u0643\u0648\u0646 \u0641\u0639\u0627\u0644\u064b\u0627 \u0641\u064a \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u0631\u062c\u0648\u0629. \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u0642\u0635\u064a\u0631\u0629 \u0645\u0639 \u0639\u062f\u062f \u0645\u062e\u062a\u0627\u0631 \u0645\u0646 <\/span>\u0633\u064a\u0643\u0648\u0646 <span style=\"font-weight: 400;\">\u0633\u0624\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639<\/span> <span style=\"font-weight: 400;\">\u0623\u0643\u062b\u0631 \u0641\u0627\u0639\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0645\u0633\u062d \u0627\u0644\u0637\u0648\u064a\u0644 \u0648\u063a\u064a\u0631 \u0627\u0644\u062f\u0642\u064a\u0642.<\/span><\/p>\n<p style=\"text-align: center;\">\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f: <a href=\"https:\/\/www.questionpro.com\/tour\/sample-questions.html\">\u0639\u064a\u0646\u0629 \u0645\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646<\/a><\/p>\n<h3><a id=\"Top_20_Client_Survey_Question_Examples\" class=\"blankurl\"><\/a>\u0623\u0641\u0636\u0644 20 \u0633\u0624\u0627\u0644\u0627\u064b \u0639\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n<p><span style=\"font-weight: 400;\">\u0643\u0645\u0627 \u062a\u0645\u062a \u0645\u0646\u0627\u0642\u0634\u062a\u0647 \u0633\u0627\u0628\u0642\u064b\u0627 \u060c \u0647\u0646\u0627\u0643 \u062e\u0645\u0633\u0629 \u062a\u0634\u0639\u0628\u0627\u062a \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0642\u0627\u0626\u0645\u0629 \u062a\u0636\u0645 20 \u0633\u0624\u0627\u0644\u064b\u0627 \u0645\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0641\u0642\u064b\u0627 \u0644\u062a\u0644\u0643 \u0627\u0644\u0623\u0642\u0633\u0627\u0645:<\/span><\/p>\n<ul>\n<li><b>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0645\u0627 \u064a\u0642\u0631\u0628 \u0645\u0646 45\u066a \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646\u0632\u0639\u062c\u0648\u0646 \u0645\u0646 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646 \u0644\u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0648 30\u066a \u0645\u0646 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646 \u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u064a\u0633 \u0644\u062f\u064a\u0647\u0645 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629. \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0639\u0631\u0642\u0644 \u0647\u0630\u0647 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a\u0627\u062a \u062a\u0642\u062f\u0645 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u060c \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0641\u0625\u0646 \u0645\u0639\u0631\u0641\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631 \u0645\u0647\u0645.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0645\u062f\u0649 \u0631\u0636\u0627\u0643 \u0639\u0646 \u0627\u0644\u0645\u0639\u0644\u0645\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: <\/span><\/span><br \/>\n<table class=\"table-border\">\n<tbody>\n<tr>\n<td><\/td>\n<td><span style=\"font-weight: 400;\">\u0631\u0627\u0636\u064a \u062c\u062f\u0627<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0631\u0627\u0636\u064a <\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0645\u062d\u0627\u064a\u062f<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u063a\u064a\u0631 \u0631\u0627\u0636 <\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0645\u0633\u062a\u0627\u0621 \u062c\u062f\u0627<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0629<\/span><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u0629 <\/span><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u062d\u0627\u0646 \u0648\u0642\u062a \u0627\u0644\u062d\u0644<\/span><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0645\u062f\u0649 \u0627\u062d\u062a\u0631\u0627\u0641 \u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a \u0641\u064a \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u062d\u0644 \u0644\u0643\u061f <\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u062d\u062a\u0631\u0641 \u062c\u062f\u0627 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0627\u062d\u062a\u0631\u0627\u0641\u064a \u0628\u062f\u0631\u062c\u0629 \u0643\u0627\u0641\u064a\u0629<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0644\u0627 \u0645\u062d\u062a\u0631\u0641 \u0648\u0644\u0627 \u063a\u064a\u0631 \u0645\u062d\u062a\u0631\u0641 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0644\u064a\u0633 \u0645\u062d\u062a\u0631\u0641\u064b\u0627 \u062c\u062f\u064b\u0627 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u063a\u064a\u0631 \u0627\u062d\u062a\u0631\u0627\u0641\u064a \u0639\u0644\u0649 \u0627\u0644\u0625\u0637\u0644\u0627\u0642<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u062c\u0639\u0644\u0643 \u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a \u0644\u0644\u0639\u0645\u064a\u0644 \u062a\u0634\u0639\u0631 \u0628\u0627\u0644\u062a\u0642\u062f\u064a\u0631\u061f <\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p style=\"text-align: center;\">\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f: <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-company-customer-service-evaluation\/\">\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a><\/p>\n<ul>\n<li><b>\u0627\u0644\u0645\u0648\u0642\u0639 \u0648\u0627\u0644\u0645\u0644\u0627\u062d\u0629<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0647\u0646\u0627\u0643 \u062d\u0627\u0644\u0627\u062a \u062a\u0638\u0647\u0631 \u0641\u064a\u0647\u0627 \u0639\u064a\u0648\u0628 \u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0648\u0623\u0648\u062c\u0647 \u0627\u0644\u0642\u0635\u0648\u0631 \u0641\u064a\u0647 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0644\u064a\u0633 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0629. \u064a\u0645\u0643\u0646 \u062a\u0636\u0645\u064a\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u0630\u0647 \u0644\u0641\u0647\u0645 \u062c\u0648\u0627\u0646\u0628 \u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u062a\u062d\u0633\u064a\u0646\u0647\u0627 \u0641\u0642\u0637 \u0644\u0645\u0644\u0627\u062d\u0638\u0629 \u0632\u064a\u0627\u062f\u0629 \u0641\u064a \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0645\u062f\u0649 \u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u062a\u0646\u0642\u0644 \u0641\u064a \u0645\u0648\u0642\u0639\u0646\u0627 \u0639\u0644\u0649 \u0627\u0644\u0648\u064a\u0628\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0633\u0647\u0644 \u062c\u062f\u0627 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0628\u0633\u0647\u0648\u0644\u0629 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u062d\u0627\u064a\u062f <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0644\u064a\u0633 \u0645\u0646 \u0627\u0644\u0633\u0647\u0644 \u062c\u062f\u0627<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0628\u0633\u0647\u0648\u0644\u0629<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0647\u0648 \u062a\u0642\u0631\u064a\u0628\u0627 \u0648\u0642\u062a \u062a\u062d\u0645\u064a\u0644 \u0627\u0644\u0645\u0648\u0642\u0639\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0623\u0642\u0644 \u0645\u0646 \u062b\u0627\u0646\u064a\u0629 \u0648\u0627\u062d\u062f\u0629<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1-2 \u062b\u0627\u0646\u064a\u0629<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">2-3 \u062b\u0648\u0627\u0646\u064a <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0623\u0643\u062b\u0631 \u0645\u0646 3 \u062b\u0648\u0627\u0646<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u0627\u062d\u062a\u062c\u062a \u0625\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \/ \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0631\u063a\u0648\u0628\u0629 \u0639\u0644\u0649 \u0645\u0648\u0642\u0639\u0646\u0627\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> \u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10 \u060c \u0645\u0627 \u0645\u062f\u0649 \u0633\u0647\u0648\u0644\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0648\u0642\u0639\u0646\u0627 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u061f<\/span><\/li>\n<\/ol>\n<p style=\"text-align: center;\">\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f: <a href=\"https:\/\/www.questionpro.com\/survey-templates\/web-site-evaluation\/\">\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u0648\u0642\u0639<\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>\u0634\u0631\u0627\u0621 \u0648\u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \/ \u0627\u0644\u062e\u062f\u0645\u0629<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u064a\u0639\u062f \u062c\u0627\u0646\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0633\u062a\u0645\u062a\u0639\u0648\u0646 \u0628\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0634\u062a\u0631\u0627\u0629 \u0623\u0648 \u064a\u0642\u062f\u0631\u0648\u0646 \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u062a\u0645 \u0628\u0647\u0627 \u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0645\u0631\u064b\u0627 \u0645\u0647\u0645\u064b\u0627 \u0644\u062a\u0637\u0648\u0631 \u0627\u0644\u0645\u0624\u0633\u0633\u0629. <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0645\u062f\u0649 \u0631\u0636\u0627\u0643 \u0639\u0646 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/span><\/span><br \/>\n<table class=\"table-border\">\n<tbody>\n<tr>\n<td><\/td>\n<td><span style=\"font-weight: 400;\">\u0631\u0627\u0636\u064a \u062c\u062f\u0627<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0631\u0627\u0636\u064a <\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0645\u062d\u0627\u064a\u062f<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u063a\u064a\u0631 \u0631\u0627\u0636 <\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u0645\u0633\u062a\u0627\u0621 \u062c\u062f\u0627<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u0645\u062a\u0627\u062d\u0629<\/span><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u0648\u0642\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/span><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0645\u062f\u0649 \u062a\u0634\u0627\u0628\u0647 \u0623\u0648 \u0627\u062e\u062a\u0644\u0627\u0641 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0630\u064a \u062a\u0645 \u062a\u0633\u0644\u064a\u0645\u0647 \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0645\u0630\u0643\u0648\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639\u061f<\/span><span style=\"font-weight: 400;\"> <\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0634\u0627\u0628\u0647 \u062c\u062f\u0627<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0634\u0627\u0628\u0647<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u062d\u0627\u064a\u062f<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u062e\u062a\u0644\u0641<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u062e\u062a\u0644\u0641 \u062c\u062f\u0627<br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u062a\u0644\u0642\u064a\u062a \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u0643\u0627\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0633\u0647\u0644 \u0627\u0644\u062a\u062b\u0628\u064a\u062a\u061f \u0625\u0630\u0627 \u0644\u0645 \u064a\u0643\u0646 \u0643\u0630\u0644\u0643 \u060c \u0641\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u062b\u0628\u064a\u062a\u061f (\u0633\u0624\u0627\u0644 \u0645\u0641\u062a\u0648\u062d)<\/span><\/li>\n<\/ol>\n<p style=\"text-align: center;\">\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f: <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-surveys\/\">\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c<\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u064a\u0631\u062a\u0628\u0637 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0631\u062a\u0628\u0627\u0637\u064b\u0627 \u0648\u062b\u064a\u0642\u064b\u0627 \u0628\u0642\u0627\u0628\u0644\u064a\u0629 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0627. \u0644\u0643\u064a \u062a\u0643\u0648\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u062e\u062a\u0635\u0629 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u064a\u0644 \u060c \u064a\u062c\u0628 \u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0641\u064a \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10 \u060c \u0645\u0627 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u062a\u0648\u0635\u064a \u0628\u0645\u0646\u062a\u062c\u0627\u062a\u0646\u0627 \u0644\u0623\u0635\u062f\u0642\u0627\u0626\u0643 \u0648\u0632\u0645\u0644\u0627\u0626\u0643\u061f (<\/span> <a href=\"https:\/\/www.questionpro.com\/blog\/net-promoter-score-calculation\/\"><span style=\"font-weight: 400;\">\u0633\u0624\u0627\u0644 \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c \u0627\u0644\u0635\u0627\u0641\u064a<\/span><\/a> <span style=\"font-weight: 400;\">)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u0633\u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0645\u0646\u062a\u062c\u0627\u062a\u0646\u0627 \u0648\u062e\u062f\u0645\u0627\u062a\u0646\u0627 \u0644\u0623\u064a \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0623\u062e\u0631\u0649 \u0642\u062f \u062a\u0643\u0648\u0646 \u0644\u062f\u064a\u0643 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u062a\u0631\u063a\u0628 \u0641\u064a \u062a\u0644\u0642\u064a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u0648\u0644 \u0625\u0635\u062f\u0627\u0631\u0627\u062a\u0646\u0627 \u0627\u0644\u0642\u0627\u062f\u0645\u0629\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645 \u060c \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0641\u0642\u0637<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645 \u060c \u0641\u0642\u0637 \u0639\u0628\u0631 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0642\u0635\u064a\u0631\u0629<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645 \u060c \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0642\u0635\u064a\u0631\u0629<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><span style=\"font-weight: 400;\"> <\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u0633\u062a\u0634\u062a\u0631\u064a \u0623\u064a\u0636\u064b\u0627 \u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0645\u0627\u062b\u0644\u0629 \u0645\u0646 \u0645\u0624\u0633\u0633\u062a\u0646\u0627\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u062a\u0642\u0648\u0644 \u0623\u0646\u0643 \u0639\u0645\u064a\u0644 \u0645\u062e\u0644\u0635 \u0644\u0645\u0646\u062a\u062c\u0627\u062a\u0646\u0627\u061f <\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645 <\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p style=\"text-align: center;\">\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f: <a href=\"https:\/\/www.questionpro.com\/survey-templates\/net-promoter-score-nps-survey\/\">\u0635\u0627\u0641\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c<\/a><\/p>\n<ul>\n<li><b>\u0646\u0634\u0627\u0637\u0627\u062a \u062a\u0633\u0648\u064a\u0642\u064a\u0629<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u064a\u0642\u0648\u062f \u0641\u0631\u064a\u0642 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0645\u0646 \u0627\u0644\u0623\u0645\u0627\u0645 \u0644\u0628\u0646\u0627\u0621 \u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0629 \u0648\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062d\u0648\u0644 \u0646\u0647\u062c \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0623\u0645\u0631 \u062d\u064a\u0648\u064a. <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u0646\u0635\u0629 \u0627\u0644\u062a\u064a \u0632\u0648\u062f\u062a\u0643 \u0628\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u0648\u0644 \u0645\u0646\u062a\u062c\u0627\u062a\u0646\u0627 \/ \u062e\u062f\u0645\u0627\u062a\u0646\u0627\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0645\u0648\u0642\u0639 \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0627\u0644\u0646\u0634\u0631\u0627\u062a \u0627\u0644\u0625\u062e\u0628\u0627\u0631\u064a\u0629 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0627\u0644\u0645\u0646\u0635\u0627\u062a \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0629 \/ Quora \u0623\u0648 \u0627\u0644\u0645\u0646\u0635\u0627\u062a \u0627\u0644\u0645\u0645\u0627\u062b\u0644\u0629<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u062a\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627\u061f<\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0647\u0644 \u0627\u0634\u062a\u0631\u0643\u062a \u0641\u064a \u0627\u0644\u0646\u0634\u0631\u0629 \u0627\u0644\u0625\u062e\u0628\u0627\u0631\u064a\u0629 \u0644\u062f\u064a\u0646\u0627\u061f <\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0646\u0639\u0645<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0631\u0642\u0645<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0643\u0645 \u0645\u0631\u0629 \u062a\u0642\u0631\u0623 \u0645\u062f\u0648\u0646\u0627\u062a\u0646\u0627\u061f <\/span>\n<ul class=\"notype\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u063a\u0627\u0644\u0628\u0627 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u063a\u0627\u0644\u0628\u0627\u064b <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0644\u064a\u0633 \u063a\u0627\u0644\u0628\u0627 <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0644\u0627 \u0639\u0644\u0649 \u0627\u0644\u0625\u0637\u0644\u0627\u0642<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p style=\"text-align: center;\">\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f: <a href=\"https:\/\/www.questionpro.com\/survey-templates\/marketing-surveys\/\">\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0641\u0647\u0631\u0633 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0645\u0627 \u0647\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f \u0623\u0633\u0628\u0627\u0628 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0646\u0635\u0627\u0626\u062d \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":621301,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1125],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0623\u0645\u062b\u0644\u0629 | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u064a\u0639\u062f \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0642\u064a\u0627\u0633\u064b\u0627 \u0645\u0647\u0645\u064b\u0627 \u0644\u0646\u0645\u0648 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