{"id":798440,"date":"2017-08-28T04:29:01","date_gmt":"2017-08-28T04:29:01","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%af%d9%84%d9%8a%d9%84-%d9%85%d9%86-7-%d8%ae%d8%b7%d9%88%d8%a7%d8%aa-%d9%84%d9%83%d8%aa%d8%a7%d8%a8%d8%a9-%d8%a3%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d8%b3%d8%aa%d8%b7%d9%84%d8%a7%d8%b9-%d8%ac%d9%8a%d8%af\/"},"modified":"2017-08-28T04:29:01","modified_gmt":"2017-08-28T04:29:01","slug":"%d8%af%d9%84%d9%8a%d9%84-%d9%85%d9%86-7-%d8%ae%d8%b7%d9%88%d8%a7%d8%aa-%d9%84%d9%83%d8%aa%d8%a7%d8%a8%d8%a9-%d8%a3%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d8%b3%d8%aa%d8%b7%d9%84%d8%a7%d8%b9-%d8%ac%d9%8a%d8%af","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%af%d9%84%d9%8a%d9%84-%d9%85%d9%86-7-%d8%ae%d8%b7%d9%88%d8%a7%d8%aa-%d9%84%d9%83%d8%aa%d8%a7%d8%a8%d8%a9-%d8%a3%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d8%b3%d8%aa%d8%b7%d9%84%d8%a7%d8%b9-%d8%ac%d9%8a%d8%af\/","title":{"rendered":"\u062f\u0644\u064a\u0644 \u0645\u0646 7 \u062e\u0637\u0648\u0627\u062a \u0644\u0643\u062a\u0627\u0628\u0629 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062c\u064a\u062f\u0629"},"content":{"rendered":"

\u0642\u0627\u0644 \u0627\u0644\u0632\u0639\u064a\u0645 \u0627\u0644\u062f\u064a\u0646\u064a \u0648\u0627\u0644\u0646\u0627\u0634\u0637 \u0627\u0644\u0645\u0639\u0631\u0648\u0641 \u0625\u064a\u0644\u064a\u0627 \u0645\u062d\u0645\u062f \u0630\u0627\u062a \u0645\u0631\u0629: “\u0637\u0631\u062d \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062c\u064a\u062f\u0629 \u0647\u0648 \u0646\u0635\u0641 \u0627\u0644\u062a\u0639\u0644\u0645”. \u0646\u062d\u0646 \u0646\u0624\u0645\u0646 \u060c \u0646\u0633\u0623\u0644 <\/span>\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062c\u064a\u062f\u0629<\/span><\/a> \u0647\u064a \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644\u0647\u0627 \u0627\u0644\u062a\u0639\u0631\u0641 \u062a\u0645\u0627\u0645\u0627 \u0639\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u064a\u0644\u0643 \u0623\u0648 \u062a\u0648\u0642\u0639\u0627\u062a\u0647 \u0645\u0646 \u0639\u0645\u0644\u0643. \u0635\u064a\u0627\u063a\u0647 <\/span>\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062c\u064a\u062f\u0629<\/span> \u0644\u064a\u0633 \u0639\u0644\u0645 \u0627\u0644\u0635\u0648\u0627\u0631\u064a\u062e. \u062f\u0639\u0648\u0646\u0627 \u0646\u0642\u0633\u0645\u0647\u0627 \u0625\u0644\u0649 \u0628\u0636\u0639 \u062e\u0637\u0648\u0627\u062a \u0628\u0633\u064a\u0637\u0629. \u0633\u0631 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u062d\u0629 \u0647\u0648 \u0637\u0631\u062d \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629.<\/span><\/p>\n

\u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0642\u0627\u0626\u0645\u0629 \u0628\u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0628\u0633\u064a\u0637\u0629 \u0648\u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0644\u0625\u0646\u0634\u0627\u0621 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062c\u064a\u062f\u0629:<\/h2>\n

\u0627\u0644\u062e\u0637\u0648\u0629 1: \u0628\u0631\u0642\u0648\u0644<\/b>
\n\u0642\u0628\u0644 \u0627\u0644\u0628\u062f\u0621 \u0641\u064a \u062a\u0643\u0648\u064a\u0646 \u0623\u064a \u0633\u0624\u0627\u0644 \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u060c \u062d\u062f\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0641\u064a \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0645\u0624\u0633\u0633\u062a\u0643. \u0641\u0648\u064a\u0644\u0627! \u0644\u062f\u064a\u0643 \u0628\u0646\u064a\u0629 \u0648\u062a\u062f\u0641\u0642 \u0645\u062d\u062f\u062f\u0627\u0646 \u0644\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643.<\/span><\/p>\n

\u0627\u0644\u062e\u0637\u0648\u0629 2: \u062e\u0637\u0648\u0629 \u0641\u064a \u0645\u0643\u0627\u0646\u0647\u0645<\/b>
\n\u0628\u0645\u062c\u0631\u062f \u062a\u0639\u064a\u064a\u0646 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u060c \u0627\u0633\u0623\u0644 \u0646\u0641\u0633\u0643 \u060c \u0625\u0630\u0627 \u0643\u0646\u062a \u0639\u0645\u064a\u0644\u0627 \u0623\u0648 \u0639\u0645\u064a\u0644\u0627 \u060c \u0645\u0627 \u0627\u0644\u0630\u064a \u062a\u062a\u0648\u0642\u0639\u0647 \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0641\u064a \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0645\u0646 \u062d\u064a\u062b \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/p>\n

\u0627\u0644\u062e\u0637\u0648\u0629 3: \u0636\u0631\u0628 \u0639\u064a\u0646 \u0627\u0644\u062b\u0648\u0631<\/b>
\n\u0627\u062c\u0639\u0644 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0648\u0627\u0636\u062d\u0629 \u0648\u0648\u0627\u0636\u062d\u0629 \u0648\u0641\u064a \u0635\u0644\u0628 \u0627\u0644\u0645\u0648\u0636\u0648\u0639. \u062a\u0623\u0643\u062f \u0645\u0646 \u0637\u0631\u062d \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u0641\u064a \u0643\u0644 \u0645\u0631\u0629.<\/span><\/p>\n

\u0627\u0644\u062e\u0637\u0648\u0629 4: \u0644\u0627 \u062a\u0642\u0648\u062f<\/b>
\n\u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062c\u064a\u062f\u0629<\/span> \u063a\u064a\u0631 \u0645\u062a\u062d\u064a\u0632\u0629. \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u063a\u0628 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0635\u0631\u064a\u062d\u0629 \u0645\u0646 \u0639\u0645\u0644\u0627\u0626\u0643 \u060c \u0641\u0644\u0627 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u062a\u0642\u0648\u062f \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0648\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a (\u0625\u0646 \u0648\u062c\u062f\u062a) \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628 \u0625\u0644\u0649 \u0625\u062c\u0627\u0628\u0629 \u0642\u062f \u0644\u0627 \u062a\u0643\u0648\u0646 \u0631\u0623\u064a\u0647\u0645 \u0627\u0644\u0635\u0627\u062f\u0642.<\/span><\/p>\n

\u0627\u0644\u062e\u0637\u0648\u0629 5: \u0627\u062c\u0639\u0644 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0630\u0643\u064a\u0627<\/b>
\n\u064a\u062d\u062a\u0648\u064a QuestionPro \u0639\u0644\u0649 \u062d\u0648\u0627\u0644\u064a 30 \u0646\u0648\u0639\u0627 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629 \u0648\u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629. \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0646 \u0645\u062a\u0639\u062f\u062f \u060c \u0645\u0631\u0628\u0639 \u0627\u0644\u062a\u0639\u0644\u064a\u0642 \u060c \u0645\u0635\u0641\u0648\u0641\u0629 \u062c\u0646\u0628\u0627 \u0625\u0644\u0649 \u062c\u0646\u0628 \u060c \u0648\u0623\u0633\u0626\u0644\u0629 Net Promoter Score \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u0644\u0627 \u0627\u0644\u062d\u0635\u0631. \u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u062c\u0646\u0628\u0627 \u0625\u0644\u0649 \u062c\u0646\u0628 \u0645\u0639 \u0627\u0644\u0645\u0646\u0637\u0642 \u0627\u0644\u0645\u062a\u0641\u0631\u0639 \u0644\u062a\u0642\u0644\u064a\u0644 \u0637\u0648\u0644 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631. <\/span><\/p>\n

\u0627\u0644\u062e\u0637\u0648\u0629 6: \u062e\u0630 \u0645\u0634\u0648\u0631\u0629 \u0627\u0644\u062e\u0628\u0631\u0627\u0621<\/b><\/p>\n

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\u0627\u0644\u062e\u0637\u0648\u0629 7: \u0627\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u062a\u062e\u0635\u0635\u0629<\/b><\/p>\n

\u0628\u0639\u0636 \u0623\u0633\u0626\u0644\u0629<\/a> \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0645\u062a\u062e\u0635\u0635\u0629 \u0648\u0645\u0631\u0643\u0632\u0629 \u0648\u0645\u0645\u062a\u0627\u0632\u0629 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0625\u062c\u0627\u0628\u0629 \u0644\u0646\u0648\u0639 \u0645\u0639\u064a\u0646 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629. \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u060c \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS)<\/a> \u0627\u0644\u0633\u0624\u0627\u0644 \u0647\u0648 \u0633\u0624\u0627\u0644  \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0631\u0623\u064a \u0644\u0644\u0639\u0645\u0644\u0627\u0621<\/a>\u062a\u0645 \u0627\u062e\u062a\u0628\u0627\u0631\u0647 \u0641\u064a \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0648\u0647\u0648 \u0645\u0645\u062a\u0627\u0632 \u0644\u0627\u0644\u062a\u0642\u0627\u0637 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0633\u0631\u064a\u0639\u0629 \u062d\u0648\u0644 \u0648\u0644\u0627\u0621 \u0639\u0644\u0627\u0645\u062a\u0647\u0645 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u062a\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0635\u0646\u064a\u0641\u0647\u0645 \u0643\u0645\u0631\u0648\u062c \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0623\u0648 \u0633\u0644\u0628\u064a \u0623\u0648 \u0645\u0646\u062a\u0642\u062f \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0627\u0633\u062a\u062c\u0627\u0628\u062a\u0647\u0645 \u0644\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639.  <\/span><\/p>\n

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\u0642\u0627\u0644 \u0627\u0644\u0632\u0639\u064a\u0645 \u0627\u0644\u062f\u064a\u0646\u064a \u0648\u0627\u0644\u0646\u0627\u0634\u0637 \u0627\u0644\u0645\u0639\u0631\u0648\u0641 \u0625\u064a\u0644\u064a\u0627 \u0645\u062d\u0645\u062f \u0630\u0627\u062a \u0645\u0631\u0629: “\u0637\u0631\u062d \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062c\u064a\u062f\u0629 \u0647\u0648 \u0646\u0635\u0641 \u0627\u0644\u062a\u0639\u0644\u0645”. \u0646\u062d\u0646 \u0646\u0624\u0645\u0646 \u060c \u0646\u0633\u0623\u0644 \u0623\u0633\u0626\u0644\u0629 […]<\/p>\n","protected":false},"author":86,"featured_media":613063,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1125],"tags":[],"yoast_head":"\n\u062f\u0644\u064a\u0644 \u0645\u0646 7 \u062e\u0637\u0648\u0627\u062a \u0644\u0643\u062a\u0627\u0628\u0629 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u062c\u064a\u062f\u0629 | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u0642\u0627\u0644 \u0627\u0644\u0632\u0639\u064a\u0645 \u0627\u0644\u062f\u064a\u0646\u064a \u0648\u0627\u0644\u0646\u0627\u0634\u0637 \u0627\u0644\u0645\u0639\u0631\u0648\u0641 \u0625\u064a\u0644\u064a\u0627 \u0645\u062d\u0645\u062f \u0630\u0627\u062a \u0645\u0631\u0629: 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