{"id":861927,"date":"2023-07-25T14:00:00","date_gmt":"2023-07-25T21:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/rhl-at-lmryd-fy-klyflnd-klynk\/"},"modified":"2024-04-29T08:30:31","modified_gmt":"2024-04-29T15:30:31","slug":"rhl-at-lmryd-fy-klyflnd-klynk","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/rhl-at-lmryd-fy-klyflnd-klynk\/","title":{"rendered":"\u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0641\u064a \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643: \u062a\u062c\u0631\u0628\u0629 \u0631\u0639\u0627\u064a\u0629 \u0635\u062d\u064a\u0629 \u062a\u062d\u0648\u064a\u0644\u064a\u0629"},"content":{"rendered":"\n

\u0625\u0630\u0627 \u062a\u062d\u062f\u062b\u0646\u0627 \u0639\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u060c \u0641\u0644\u0627 \u0634\u0643 \u0623\u0646 \u0623\u062d\u062f \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u062c\u0627\u0646\u0628 \u0647\u0648 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u060c \u0648\u0647\u064a \u0645\u0624\u0633\u0633\u0629 \u0648\u0636\u0639\u0647\u0627 \u062a\u0631\u0643\u064a\u0632\u0647\u0627 \u0643\u0645\u0631\u062c\u0639 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0645\u0645\u062a\u0627\u0632\u0629 \u0644\u0645\u0631\u0636\u0627\u0647\u0627. \u0644\u0647\u0630\u0627 \u0627\u0644\u0633\u0628\u0628\u060c \u0633\u0646\u062d\u0644\u0644 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0642\u0627\u0644\u0629 \u0628\u0639\u0636 \u0646\u062c\u0627\u062d\u0627\u062a\u0647\u0627 \u0648\u0645\u0628\u0627\u062f\u0631\u0627\u062a\u0647\u0627 \u0627\u0644\u0639\u0638\u064a\u0645\u0629 \u0648\u0646\u0644\u0642\u064a \u0646\u0638\u0631\u0629 \u0639\u0644\u0649 \u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0641\u064a \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0644\u0641\u0647\u0645 \u0628\u0639\u0636 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0647\u0645\u0629.<\/p>\n\n

\u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643: \u0631\u0627\u0626\u062f \u0641\u064a \u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636<\/h2>\n\n

\u063a\u0627\u0644\u0628\u0627 \u0645\u0627 \u064a\u062a\u0645 \u062a\u0635\u0646\u064a\u0641 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0645\u0646 \u0628\u064a\u0646 \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629. \u0647\u0630\u0627 \u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0644\u064a\u0633 \u0641\u0642\u0637 \u0628\u0633\u0628\u0628 \u0645\u0631\u0627\u0641\u0642\u0647\u0627 \u0627\u0644\u0645\u0630\u0647\u0644\u0629 \u0648\u062a\u0648\u0633\u0639\u0647\u0627 \u0627\u0644\u0639\u0627\u0644\u0645\u064a \u0648\u0645\u0648\u0638\u0641\u064a\u0647\u0627 \u0627\u0644\u0645\u0633\u062a\u0639\u062f\u064a\u0646 \u062c\u064a\u062f\u0627 \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u0627 \u0628\u0633\u0628\u0628 \u062a\u0631\u0643\u064a\u0632\u0647\u0627 \u0627\u0644\u0645\u0644\u062d\u0648\u0638 \u0639\u0644\u0649 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062a\u064a \u064a\u0642\u062f\u0645\u0648\u0646\u0647\u0627 \u0644\u0645\u0631\u0636\u0627\u0647\u0627 \u0648\u0639\u0645\u0644\u0627\u0626\u0647\u0627.<\/p>\n\n

\u0645\u0639 \u0623\u0643\u062b\u0631 \u0645\u0646 100 \u0639\u0627\u0645 \u0645\u0646 \u0627\u0644\u0648\u062c\u0648\u062f\u060c \u0627\u0643\u062a\u0633\u0628 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0633\u0645\u0639\u0629 \u0642\u0648\u064a\u0629 \u0641\u064a \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0627\u0644\u0648\u0637\u0646\u064a\u0629\u060c \u0645\u0639\u062a\u0628\u0631\u0627 \u062f\u0648\u0631\u0647 \u0627\u0644\u0631\u0627\u0626\u062f \u0628\u064a\u0646 \u0627\u0644\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0637\u0628\u064a\u0629 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629 \u0627\u0644\u0643\u0628\u0631\u0649 \u0641\u064a \u0625\u0639\u0637\u0627\u0621 \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0643\u0647\u062f\u0641 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a. \u0639\u064a\u0646\u062a \u0631\u0626\u064a\u0633\u0627 \u062a\u0646\u0641\u064a\u0630\u064a\u0627 \u0644\u0644\u062a\u062c\u0631\u0628\u0629 \u0648\u0643\u0627\u0646\u062a \u0645\u0646 \u0628\u064a\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u0649 \u0627\u0644\u062a\u064a \u0623\u0646\u0634\u0623\u062a \u0645\u0643\u062a\u0628\u0627 \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636.<\/p>\n\n

\u0645\u062b\u0644 \u0647\u0630\u0647 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u062a\u062c\u0639\u0644\u0647\u0627 \u0645\u0624\u0633\u0633\u0629 \u062c\u062f\u064a\u0631\u0629 \u0628\u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0644\u0641\u0647\u0645 \u0625\u0646\u062c\u0627\u0632\u0627\u062a\u0647\u0627 \u0627\u0644\u0639\u0638\u064a\u0645\u0629 \u0648\u0627\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 \u0644\u062a\u0642\u062f\u064a\u0645 \u0631\u0639\u0627\u064a\u0629 \u0645\u062a\u0645\u064a\u0632\u0629 \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0628\u063a\u0636 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0627\u0644\u0635\u0646\u0627\u0639\u0629.<\/p>\n\n

\u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0641\u064a \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643<\/h2>\n\n

\u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0635\u0648\u0631 \u0648\u0627\u0636\u062d \u0644\u0628\u0639\u0636 \u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0646\u0641\u0630\u0647\u0627 \u0647\u0630\u0627 \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649 \u0644\u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u060c \u0623\u0646\u0634\u0623\u0646\u0627 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636<\/a> \u0627\u0644\u062e\u064a\u0627\u0644\u064a\u0629 \u0647\u0630\u0647 \u060c \u062d\u064a\u062b \u0642\u0645\u0646\u0627 \u0628\u062a\u0636\u0645\u064a\u0646 \u0628\u0639\u0636 \u0623\u0628\u0631\u0632 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0627\u0644\u0637\u0628\u064a\u0629.<\/p>\n\n

\"\"\/<\/figure>\n\n

\u0627\u0644\u0645\u0631\u062d\u0644\u0629 01: \u0627\u0644\u062a\u0648\u0639\u064a\u0629<\/p>\n\n

\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td>\u0646\u0634\u0627\u0637 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/td>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td>\u062d\u0644<\/strong><\/td><\/tr>
\u0627\u0644\u0628\u062d\u062b \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/td>\u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0648\u0632\u064a\u0627\u0631\u0629 \u0645\u0648\u0642\u0639 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/td>\u0635\u0639\u0648\u0628\u0629 \u0627\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u062d\u062f\u062f\u0629<\/td>\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062a\u0646\u0642\u0644 \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0639 \u0648\u062a\u0648\u0641\u064a\u0631 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0634\u0627\u0645\u0644\u0629<\/td><\/tr>
\u0627\u0644\u0625\u062d\u0627\u0644\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0645\u0642\u062f\u0645 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629<\/td>\u062a\u0644\u0642\u064a \u0625\u062d\u0627\u0644\u0629 \u0645\u0646 \u0645\u0642\u062f\u0645 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629<\/td>\u0639\u062f\u0645 \u0627\u0644\u064a\u0642\u064a\u0646 \u0628\u0634\u0623\u0646 \u0623\u0641\u0636\u0644 \u0645\u0633\u0627\u0631 \u0644\u0644\u0639\u0645\u0644<\/td>\u062a\u0648\u0641\u064a\u0631 \u0627\u062a\u0635\u0627\u0644 \u0648\u0627\u0636\u062d \u0648\u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u062d\u0648\u0644 \u0627\u0644\u0625\u062d\u0627\u0644\u0629<\/td><\/tr>
\u0643\u0644\u0645\u0629 \u0634\u0641\u0647\u064a\u0629<\/td>\u062a\u0648\u0635\u064a\u0627\u062a \u0645\u0646 \u0627\u0644\u0623\u0635\u062f\u0642\u0627\u0621 \u0623\u0648 \u0627\u0644\u0639\u0627\u0626\u0644\u0629<\/td>\u0646\u0642\u0635 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0628\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629<\/td>\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0634\u0641\u0647\u064a \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0648\u0627\u0631\u062f \u0625\u0639\u0644\u0627\u0645\u064a\u0629<\/td><\/tr>
\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a<\/td>\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a<\/td>\u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0648\u0627\u0644\u062e\u0628\u0631\u0627\u062a<\/td>\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0645\u0631\u0636\u0649 \u0639\u0644\u0649 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\u0627\u0644\u0645\u0631\u062d\u0644\u0629 02: \u0627\u0644\u0646\u0638\u0631<\/p>\n\n

\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td>\u0646\u0634\u0627\u0637 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/td>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td>\u062d\u0644<\/strong><\/td><\/tr>
\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0642\u0628\u0644 \u0627\u0644\u0632\u064a\u0627\u0631\u0629<\/td>\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641 \u0623\u0648 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/td>\u062a\u0623\u062e\u0631 \u0623\u0648 \u0639\u062f\u0645 \u0643\u0641\u0627\u064a\u0629 \u0627\u0644\u0631\u062f\u0648\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a<\/td>\u062a\u062d\u0633\u064a\u0646 \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0636\u0645\u0627\u0646 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0634\u0627\u0645\u0644\u0629<\/td><\/tr>
\u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f<\/td>\u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f \u0645\u0639 \u0627\u0644\u0623\u0637\u0628\u0627\u0621<\/td>\u0635\u0639\u0648\u0628\u0629 \u0627\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629<\/td>\u062a\u0646\u0641\u064a\u0630 \u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u062a\u0642\u062f\u064a\u0645 \u062e\u064a\u0627\u0631\u0627\u062a \u0645\u0631\u0646\u0629<\/td><\/tr>
\u062f\u0644\u064a\u0644 \u0627\u0644\u0645\u0631\u064a\u0636 \u0648\u0627\u0644\u0632\u0627\u0626\u0631<\/td>\u0645\u0631\u0627\u062c\u0639\u0629 \u062f\u0644\u064a\u0644 \u0627\u0644\u0645\u0631\u064a\u0636 \u0648\u0627\u0644\u0632\u0627\u0626\u0631<\/td>\u0646\u0642\u0635 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u0648\u0644 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0648\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649<\/td>\u062a\u0648\u0641\u064a\u0631 \u062f\u0644\u064a\u0644 \u0634\u0627\u0645\u0644 \u0648\u064a\u0645\u0643\u0646 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647 \u0644\u0644\u0645\u0631\u0636\u0649 \u0648\u0627\u0644\u0632\u0648\u0627\u0631<\/td><\/tr>
\u0627\u0644\u0623\u0637\u0628\u0627\u0621 \u0648\u0627\u0644\u0637\u0627\u0642\u0645 \u0627\u0644\u0637\u0628\u064a<\/td>\u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u0648\u0644 \u0623\u0637\u0628\u0627\u0621 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643<\/td>\u0645\u062d\u062f\u0648\u062f\u064a\u0629 \u062a\u0648\u0627\u0641\u0631 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0637\u0627\u0642\u0645 \u0627\u0644\u0637\u0628\u064a<\/td>\u0639\u0631\u0636 \u062e\u0628\u0631\u0627\u062a \u0627\u0644\u0637\u0627\u0642\u0645 \u0627\u0644\u0637\u0628\u064a \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0644\u0641\u0627\u062a \u062a\u0639\u0631\u064a\u0641 \u0645\u0641\u0635\u0644\u0629<\/td><\/tr>
\u0634\u0631\u0643\u0627\u0621 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629<\/td>\u0625\u0634\u0631\u0627\u0643 \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0627\u0644\u0623\u0633\u0631 \u0648\u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u062f\u0627\u0639\u0645\u064a\u0646 \u0641\u064a \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629<\/td>\u0627\u0644\u0634\u0639\u0648\u0631 \u0628\u0627\u0644\u0627\u0633\u062a\u0628\u0639\u0627\u062f \u0645\u0646 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629<\/td>\u062f\u0645\u062c \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0639\u0627\u0626\u0644\u0627\u062a\u0647\u0645 \u0641\u064a \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\u0627\u0644\u0645\u0631\u062d\u0644\u0629 03: \u0627\u0644\u062a\u062d\u0648\u064a\u0644<\/p>\n\n

\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td>\u0646\u0634\u0627\u0637 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/td>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td>\u062d\u0644<\/strong><\/td><\/tr>
\u0627\u0644\u062a\u0633\u062c\u064a\u0644 \u0648\u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0648\u0635\u0648\u0644<\/td>\u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0648\u0635\u0648\u0644 \u0644\u0632\u064a\u0627\u0631\u0627\u062a \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643<\/td>\u0623\u0648\u0642\u0627\u062a \u0627\u0646\u062a\u0638\u0627\u0631 \u0637\u0648\u064a\u0644\u0629 \u0648\u0639\u0645\u0644\u064a\u0629 \u062a\u0633\u062c\u064a\u0644 \u0648\u0635\u0648\u0644 \u0645\u0631\u0628\u0643\u0629<\/td>\u062a\u0628\u0633\u064a\u0637 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u0633\u062c\u064a\u0644 \u0648\u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0648\u0635\u0648\u0644<\/td><\/tr>
\u0646\u0638\u0627\u0641\u0629 \u0627\u0644\u063a\u0631\u0641\u0629<\/td>\u062a\u0642\u064a\u064a\u0645 \u0646\u0638\u0627\u0641\u0629 \u0627\u0644\u063a\u0631\u0641\u0629 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u0625\u0642\u0627\u0645\u0629 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649<\/td>\u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u0646\u0638\u0627\u0641\u0629 \u0648\u0646\u0638\u0627\u0641\u0629 \u0627\u0644\u063a\u0631\u0641<\/td>\u0636\u0645\u0627\u0646 \u0628\u0631\u0648\u062a\u0648\u0643\u0648\u0644\u0627\u062a \u062a\u0646\u0638\u064a\u0641 \u0627\u0644\u063a\u0631\u0641 \u0627\u0644\u0635\u0627\u0631\u0645\u0629 \u0648\u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u0639\u0627\u0644\u064a\u0629<\/td><\/tr>
\u0627\u0633\u062a\u0634\u0627\u0631\u0627\u062a \u062a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0645\u0631\u064a\u0636<\/td>\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639 \u0645\u0639 \u0645\u0642\u062f\u0645\u064a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0644\u0644\u0627\u0633\u062a\u0634\u0627\u0631\u0627\u062a<\/td>\u0627\u0644\u0634\u0639\u0648\u0631 \u0628\u0627\u0644\u0627\u0646\u062f\u0641\u0627\u0639 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0634\u0627\u0631\u0627\u062a<\/td>\u0625\u0639\u0637\u0627\u0621 \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0645\u0631\u064a\u0636 \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0643\u0627\u0641\u064a<\/td><\/tr>
\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u0633\u062a\u0646\u064a\u0631\u0629<\/td>\u0641\u0647\u0645 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u062c \u0648\u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a<\/td>\u0627\u0644\u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u0637\u0628\u064a\u0629 \u0627\u0644\u0645\u0631\u0628\u0643\u0629 \u0648\u0639\u062f\u0645 \u0627\u0644\u0648\u0636\u0648\u062d<\/td>\u062a\u062d\u0633\u064a\u0646 \u062a\u062b\u0642\u064a\u0641 \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u062e\u0637\u0637 \u0627\u0644\u0639\u0644\u0627\u062c<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\u0627\u0644\u0645\u0631\u062d\u0644\u0629 04: \u0627\u0644\u0648\u0644\u0627\u0621<\/p>\n\n

\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td>\u0646\u0634\u0627\u0637 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/td>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td>\u062d\u0644<\/strong><\/td><\/tr>
\u062c\u0648\u062f\u0629 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0648\u0627\u0644\u0633\u0644\u0627\u0645\u0629<\/td>\u062a\u062c\u0631\u0628\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0648\u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0644\u0633\u0644\u0627\u0645\u0629<\/td>\u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0627\u0644\u0637\u0628\u064a\u0629 \u0623\u0648 \u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u0639\u062f\u0648\u0649<\/td>\u0627\u0644\u062a\u0623\u0643\u064a\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0628\u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u0631\u0639\u0627\u064a\u0629<\/td><\/tr>
\u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0631\u062d\u064a\u0645\u0629<\/td>\u062a\u0644\u0642\u064a \u0631\u0639\u0627\u064a\u0629 \u0645\u062a\u0639\u0627\u0637\u0641\u0629 \u0648\u0631\u062d\u064a\u0645\u0629<\/td>\u0627\u0644\u0634\u0639\u0648\u0631 \u0628\u0627\u0644\u062a\u0642\u0644\u064a\u0644 \u0645\u0646 \u0642\u064a\u0645\u062a\u0647\u0627 \u0623\u0648 \u0631\u0641\u0636\u0647\u0627 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a<\/td>\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0631\u062d\u064a\u0645<\/td><\/tr>
\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629<\/td>\u062a\u0644\u0642\u064a \u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0648\u0627\u0636\u062d\u0629 \u0648\u0645\u062a\u0627\u0628\u0639\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628<\/td>\u0639\u062f\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0623\u0648 \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0628\u0639\u062f \u0627\u0644\u062e\u0631\u0648\u062c<\/td>\u062a\u062d\u0633\u064a\u0646 \u0628\u0631\u0648\u062a\u0648\u0643\u0648\u0644\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0648\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0628\u0639\u062f \u0627\u0644\u062e\u0631\u0648\u062c<\/td><\/tr>
\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/td>\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u062e\u062f\u0645\u0627\u062a \u0648\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0631\u0636\u0649 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/td>\u0645\u062d\u062f\u0648\u062f\u064a\u0629 \u0627\u0644\u0648\u0639\u064a \u0628\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/td>\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0644\u0644\u0645\u0631\u0636\u0649 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/td><\/tr>
\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0637\u0648\u0639\u064a\u0629<\/td>\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0645\u062a\u0637\u0648\u0639\u064a \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643<\/td>\u0645\u062d\u062f\u0648\u062f\u064a\u0629 \u0627\u0644\u0648\u0639\u064a \u0628\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0637\u0648\u0639\u064a\u0629 \u0627\u0644\u0645\u062a\u0627\u062d\u0629<\/td>\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0637\u0648\u0639\u064a\u0629 \u0648\u0623\u062b\u0631\u0647\u0627 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a \u0639\u0644\u0649 \u0627\u0644\u0645\u0631\u0636\u0649<\/td><\/tr>
\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0634\u0641\u0627\u0621<\/td>\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0634\u0641\u0627\u0621<\/td>\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u062d\u062f\u0648\u062f\u0629 \u062d\u0648\u0644 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0634\u0641\u0627\u0621 \u0627\u0644\u0645\u062a\u0627\u062d\u0629<\/td>\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0634\u0641\u0627\u0621 \u0627\u0644\u0634\u0627\u0645\u0644\u0629<\/td><\/tr>
\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0647\u062f\u0648\u0621 \u0641\u064a \u0627\u0644\u0644\u064a\u0644<\/td>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062d\u062f \u0645\u0646 \u0627\u0644\u0636\u0648\u0636\u0627\u0621 \u0627\u0644\u0644\u064a\u0644\u064a\u0629<\/td>\u0627\u0636\u0637\u0631\u0627\u0628\u0627\u062a \u0641\u064a \u0627\u0644\u0631\u0627\u062d\u0629 \u0648\u0627\u0644\u0634\u0641\u0627\u0621 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u0644\u064a\u0644<\/td>\u062a\u0646\u0641\u064a\u0630 \u0628\u0631\u0646\u0627\u0645\u062c “\u0627\u0644\u0647\u062f\u0648\u0621 \u0641\u064a \u0627\u0644\u0644\u064a\u0644” \u0644\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0636\u0648\u0636\u0627\u0621<\/td><\/tr>
\u062a\u0642\u0631\u064a\u0628 \u0642\u0627\u0626\u062f \u0627\u0644\u0645\u0645\u0631\u0636\u0629 \u0627\u0644\u0641\u0639\u0627\u0644<\/td>\u062a\u062c\u0631\u0628\u0629 \u062a\u0642\u0631\u064a\u0628 \u0642\u0627\u0626\u062f \u0627\u0644\u062a\u0645\u0631\u064a\u0636 \u0627\u0644\u0641\u0639\u0627\u0644<\/td>\u0639\u062f\u0645 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0641\u0631\u064a\u0642 \u0627\u0644\u062a\u0645\u0631\u064a\u0636<\/td>\u062a\u0646\u0641\u064a\u0630 \u062a\u0642\u0631\u064a\u0628 \u0641\u0639\u0627\u0644 \u0644\u0642\u0627\u0626\u062f \u0627\u0644\u062a\u0645\u0631\u064a\u0636 \u0644\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u0629<\/td><\/tr>
\u0645\u0633\u062d HCAHPS<\/td>\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0645\u0633\u062d HCAHPS<\/td>\u0639\u062f\u0645 \u0627\u0644\u064a\u0642\u064a\u0646 \u0628\u0634\u0623\u0646 \u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0645\u0633\u062d \u0648\u0641\u0648\u0627\u0626\u062f\u0647<\/td>\u062a\u0648\u0635\u064a\u0644 \u0623\u0647\u0645\u064a\u0629 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\u0627\u0644\u0645\u0631\u062d\u0644\u0629 05: \u0627\u0644\u0645\u0646\u0627\u0635\u0631\u0629<\/p>\n\n

\u0646\u0642\u0637\u0629 \u0627\u062a\u0635\u0627\u0644<\/strong><\/td>\u0646\u0634\u0627\u0637 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/td>\u0646\u0642\u0637\u0629 \u0627\u0644\u0623\u0644\u0645<\/strong><\/td>\u062d\u0644<\/strong><\/td><\/tr>
\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a<\/td>\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a<\/td>\u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0645\u062a\u0627\u0628\u0639\u0629 \u0623\u0648 \u0625\u062c\u0631\u0627\u0621 \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629<\/td>\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0628\u0646\u0634\u0627\u0637 \u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u062a\u062d\u0633\u064a\u0646\u0627\u062a<\/td><\/tr>
\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0648\u0633\u0627\u0626\u0637 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629<\/td>\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0639\u0644\u0649 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/td>\u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 \u0648\u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0639\u0644 \u0627\u0644\u0633\u0644\u0628\u064a\u0629<\/td>\u062a\u0642\u062f\u064a\u0645 \u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629<\/td><\/tr>
\u0645\u0643\u062a\u0628 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u0636\u0649<\/td>\u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0643\u062a\u0628 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636<\/td>\u0645\u062d\u062f\u0648\u062f\u064a\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0648\u0646\u0642\u0635 \u0627\u0644\u0648\u0639\u064a \u0628\u0627\u0644\u0645\u0643\u062a\u0628<\/td>\u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0644\u0645\u0643\u062a\u0628 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0648\u062e\u062f\u0645\u0627\u062a\u0647<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\u0631\u0643\u0632\u062a \u0628\u0639\u0636 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0628\u0627\u0631\u0632\u0629 \u0644\u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0639\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636:<\/h2>\n\n

\u0645\u0646 \u0628\u064a\u0646 \u062c\u0645\u064a\u0639 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0648\u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0647\u0630\u0647 \u060c \u0641\u0625\u0646 \u062a\u0644\u0643 \u0627\u0644\u062a\u064a \u062a\u0628\u0631\u0632 \u0623\u0643\u062b\u0631 \u0644\u0623\u0635\u0627\u0644\u062a\u0647\u0627 \u0648\u062a\u0623\u062b\u064a\u0631\u0647\u0627 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u0647\u064a \u0643\u0645\u0627 \u064a\u0644\u064a:<\/p>\n\n

1. \u0645\u0643\u062a\u0628 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636:<\/strong> \u0643\u0627\u0646\u062a \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0648\u0627\u062d\u062f\u0629 \u0645\u0646 \u0623\u0648\u0627\u0626\u0644 \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u064a\u0627\u062a \u0627\u0644\u0643\u0628\u0631\u0649 \u0627\u0644\u062a\u064a \u0623\u0646\u0634\u0623\u062a \u0642\u0633\u0645\u0627 \u0645\u062a\u062e\u0635\u0635\u0627 \u0645\u062e\u0635\u0635\u0627 \u0644\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0639\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636. \u0623\u062f\u062a \u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0625\u0644\u0649 \u0633\u0644\u0633\u0644\u0629 \u0645\u0646 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0648\u0627\u0644\u0627\u0643\u062a\u0634\u0627\u0641\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0631\u0636\u0649<\/a>.<\/p>\n\n

2. \u0645\u0633\u062d HCAHPS<\/a>: <\/strong>\u062a\u0633\u062a\u062e\u062f\u0645 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0645\u0633\u062d HCAHPS \u060c \u0648\u0647\u0648 \u0623\u062f\u0627\u0629 \u0645\u0648\u062d\u062f\u0629 \u0644\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u0642\u064a\u064a\u0645 \u0648\u062c\u0647\u0627\u062a \u0646\u0638\u0631 \u0627\u0644\u0645\u0631\u0636\u0649 \u062d\u0648\u0644 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u064a\u0627\u062a \u0648\u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0645\u0639 \u0645\u0642\u062f\u0645\u064a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629. \u064a\u0633\u0645\u062d \u0647\u0630\u0627 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0644\u0644\u0639\u064a\u0627\u062f\u0629 \u0628\u062a\u0642\u064a\u064a\u0645 \u062c\u0647\u0648\u062f\u0647\u0627 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0648\u0631\u0636\u0627 \u062c\u0645\u064a\u0639 \u0639\u0645\u0644\u0627\u0626\u0647\u0627.<\/p>\n\n

3. \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u062e\u0628\u0631\u0627\u062a:<\/strong> \u064a\u0631\u0643\u0632 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0639\u0644\u0649 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u062a\u064a \u064a\u0642\u062f\u0645\u0647\u0627 \u0644\u0644\u0645\u0631\u0636\u0649 \u0623\u062b\u0646\u0627\u0621 \u0639\u0644\u0627\u062c\u0647\u0645 \u0648\u0634\u0641\u0627\u0626\u0647\u0645. \u0644\u0636\u0645\u0627\u0646 \u0630\u0644\u0643 \u060c \u0642\u0627\u0645\u0648\u0627 \u0628\u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0628\u0639\u0636 \u0627\u0644\u0623\u0645\u062b\u0644\u0629:<\/p>\n\n

3.1 \u0645\u0646\u0637\u0642\u0629 \u062d\u0638\u0631 \u0627\u0644\u0645\u0631\u0648\u0631:<\/strong> \u0646\u0641\u0630\u062a \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0628\u0631\u0646\u0627\u0645\u062c “\u0645\u0646\u0637\u0642\u0629 \u0645\u0645\u0646\u0648\u0639 \u0627\u0644\u0645\u0631\u0648\u0631” \u0627\u0644\u0630\u064a \u064a\u0645\u0643\u0646 \u062c\u0645\u064a\u0639 \u0645\u0642\u062f\u0645\u064a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0645\u0646 \u0645\u0639\u0627\u0644\u062c\u0629 \u0623\u0636\u0648\u0627\u0621 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0639\u0644\u0649 \u0627\u0644\u0641\u0648\u0631. \u064a\u062a\u0645 \u062a\u0634\u062c\u064a\u0639\u0647\u0645 \u0639\u0644\u0649 \u0627\u0644\u0627\u0639\u062a\u0631\u0627\u0641 \u0628\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0627\u0644\u0630\u064a\u0646 \u064a\u0639\u062a\u0646\u0648\u0646 \u0628\u0647\u0645 \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0644\u0647\u0627 \u0648\u062d\u0644\u0647\u0627 \u0628\u0634\u0643\u0644 \u0641\u0639\u0627\u0644.<\/p>\n\n

3.2. \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0634\u0641\u0627\u0621:<\/strong> \u062e\u0644\u0627\u0644 \u0625\u0642\u0627\u0645\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649\u060c \u064a\u0642\u062f\u0645 \u0645\u0633\u062a\u0634\u0641\u0649 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u062e\u062f\u0645\u0627\u062a \u0639\u0644\u0627\u062c\u064a\u0629\u060c \u0648\u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645 \u062a\u062c\u0627\u0631\u0628 \u0631\u0639\u0627\u064a\u0629 \u0634\u0627\u0645\u0644\u0629 \u062a\u0639\u0637\u064a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0631\u0641\u0627\u0647\u064a\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645. \u062a\u0647\u062f\u0641 \u0647\u0630\u0647 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0625\u0644\u0649 \u062e\u0644\u0642 \u0628\u064a\u0626\u0629 \u0645\u0631\u064a\u062d\u0629 \u0648\u0634\u0627\u0641\u064a\u0629 \u0628\u0634\u0643\u0644 \u0637\u0628\u064a\u0639\u064a.<\/p>\n\n

3.3. \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0637\u0648\u0639\u064a\u0629:<\/strong> \u064a\u0639\u0632\u0632 \u0645\u062a\u0637\u0648\u0639\u0648 \u0643\u0644\u064a\u0641\u0644\u0627\u0646\u062f \u0643\u0644\u064a\u0646\u0643 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631. \u0625\u0646\u0647\u0645 \u064a\u0633\u0627\u0647\u0645\u0648\u0646 \u0628\u0633\u062e\u0627\u0621 \u0628\u0648\u0642\u062a\u0647\u0645 \u0648\u0645\u0648\u0627\u0647\u0628\u0647\u0645 \u0628\u0642\u062f\u0631\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u060c \u0645\u0645\u0627 \u064a\u0636\u064a\u0641 \u0631\u0639\u0627\u064a\u0629 \u0648\u062f\u0639\u0645 \u0625\u0636\u0627\u0641\u064a\u064a\u0646 \u0644\u0644\u0645\u0631\u0636\u0649.<\/p>\n\n

3.4. \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0647\u062f\u0648\u0621 \u0641\u064a \u0627\u0644\u0644\u064a\u0644:<\/strong> \u0625\u062f\u0631\u0627\u0643\u0627 \u0644\u0644\u062f\u0648\u0631 \u0627\u0644\u062d\u0627\u0633\u0645 \u0644\u0644\u0631\u0627\u062d\u0629 \u0641\u064a \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0641\u0627\u0621 \u060c \u0646\u0641\u0630\u062a \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0641\u0631\u064a\u0642 \u062a\u062d\u0633\u064a\u0646 “\u0627\u0644\u0647\u062f\u0648\u0621 \u0641\u064a \u0627\u0644\u0644\u064a\u0644” \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0629. \u0637\u0648\u0631 \u0647\u0630\u0627 \u0627\u0644\u0641\u0631\u064a\u0642 \u0625\u0631\u0634\u0627\u062f\u0627\u062a \u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0628\u0631\u0648\u062a\u0648\u0643\u0648\u0644 H.U.S.H. (\u0633\u0627\u0639\u062f\u0646\u0627 \u0641\u064a \u062f\u0639\u0645 \u0627\u0644\u0634\u0641\u0627\u0621) \u060c \u0644\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0636\u0648\u0636\u0627\u0621 \u0627\u0644\u0644\u064a\u0644\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649 \u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0628\u064a\u0626\u0629 \u0645\u0631\u064a\u062d\u0629.<\/p>\n\n

3.5. \u062a\u0642\u0631\u064a\u0628 \u0642\u0627\u0626\u062f \u0627\u0644\u0645\u0645\u0631\u0636\u0629 \u0627\u0644\u0641\u0639\u0627\u0644:<\/strong> \u064a\u0642\u0648\u0645 \u0641\u0631\u064a\u0642 \u0627\u0644\u062a\u0645\u0631\u064a\u0636 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0628\u0625\u062c\u0631\u0627\u0621 \u062c\u0648\u0644\u0629 \u0641\u0639\u0627\u0644\u0629 \u0644\u0642\u0627\u062f\u0629 \u0627\u0644\u0645\u0645\u0631\u0636\u0627\u062a \u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0643\u0644 \u0645\u0631\u064a\u0636 \u0639\u0644\u0649 \u0627\u0644\u0641\u0648\u0631 \u0648\u0628\u0639\u0646\u0627\u064a\u0629. \u064a\u0639\u0632\u0632 \u0647\u0630\u0627 \u0627\u0644\u0646\u0647\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a \u0628\u064a\u0626\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0648\u0631\u062d\u064a\u0645\u0629 \u062d\u064a\u062b \u064a\u0634\u0639\u0631 \u0627\u0644\u0645\u0631\u0636\u0649 \u0648\u0639\u0627\u0626\u0644\u0627\u062a\u0647\u0645 \u0628\u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645.<\/p>\n\n

\u0647\u0630\u0647 \u0623\u0645\u062b\u0644\u0629 \u0645\u0645\u062a\u0627\u0632\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0644\u0623\u064a \u0634\u0631\u0643\u0629 \u062a\u0643\u0631\u0627\u0631\u0647\u0627 \u0644\u0628\u062f\u0621 \u0625\u0633\u0639\u0627\u062f \u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0647\u0627 \u0648\u062a\u0648\u0641\u064a\u0631 \u062a\u062c\u0631\u0628\u0629 \u062c\u062f\u064a\u0631\u0629 \u0628\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629.<\/p>\n\n

\u064a\u0646\u0639\u0643\u0633 \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0644\u0647\u0630\u0647 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0644\u064a\u0633 \u0641\u0642\u0637 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0636\u0627 \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u0627 \u0641\u064a \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0634\u0641\u0647\u064a\u0629<\/a> \u060c \u0648\u0633\u0645\u0639\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a<\/a> \u060c \u0648\u0627\u0644\u0623\u0647\u0645 \u0645\u0646 \u0630\u0644\u0643 \u060c \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0648\u062a\u0641\u0636\u064a\u0644\u0647\u0645.<\/p>\n\n

\u0647\u0644 \u062a\u0631\u064a\u062f \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643\u061f<\/h2>\n\n

\u064a\u0642\u062f\u0645 SuiteCX by QuestionPro \u0628\u0631\u0646\u0627\u0645\u062c\u0627 \u0642\u0648\u064a\u0627 \u0644\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0635\u0648\u0631 \u0631\u062d\u0644\u0627\u062a\u0647\u0627 \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0628\u0633\u0647\u0648\u0644\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0635\u062f\u0631 \u0648\u0627\u062d\u062f \u0644\u0644\u062d\u0642\u064a\u0642\u0629 \u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0645\u0627\u0631\u0633\u064a\u0646 \u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0639\u0645\u0644\u0627\u0626\u0647\u0645 \u0628\u0634\u0643\u0644 \u0634\u0627\u0645\u0644 \u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0625\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645 \u060c \u0648\u0631\u0633\u0645 \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0628\u0635\u0631\u064a\u0627.<\/p>\n\n

\u064a\u0648\u0641\u0631 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0623\u0643\u062b\u0631 \u0645\u0646 20 \u0646\u0645\u0648\u0630\u062c\u0627 \u0645\u062e\u062a\u0644\u0641\u0627 \u0644\u062a\u0635\u0648\u0631 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0625\u0646\u0634\u0627\u0621 \u062e\u0631\u0627\u0626\u0637 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0648\u0627\u0644\u0631\u0645\u0648\u0632 \u0648\u0627\u0644\u0635\u0648\u0631. \u064a\u0645\u0643\u0646 \u0625\u062b\u0631\u0627\u0621 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0628\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0645\u0635\u0627\u062f\u0631 \u0645\u062e\u062a\u0644\u0641\u0629 \u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u062b\u0644 NPS \u0648 CSAT<\/a> \u060c \u0648\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0636\u062e\u0645\u0629 \u060c \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u060c \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0644\u0642\u064a\u0627\u0633 \u0623\u062f\u0627\u0621 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n

\u0627\u0628\u062f\u0623 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0648\u062a\u062d\u062f\u064a\u062f \u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0631\u064a\u0636 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0627\u0644\u0622\u0646.<\/p>\n\n