Have your cake & eat it too – Increase response rates AND data quality
The urban dictionary definition of “you can’t your have cake and eat it too” is essentially saying “you can’t have […]
How to know who’s unsubscribing to your CX survey emails
It’s always disappointing when you see a decreased number of responses to your surveys. You know people are either ignoring […]
Get insights into the delivery rates of your CX emails
How do you measure the success of your email surveys? Most of the time you measure that by the number […]
Send multiple CX surveys by importing a single file
When you have a list of customers to send surveys to, there are certain criteria already associated with each customer […]
Five common survey mistakes and how to avoid them
Writing surveys seem like an easy task. However, without proper forethought, poorly written surveys could ruin your insights. We’ve seen […]
