Realizing Your Opportunities — Tuesday CX Thoughts
January can be an interesting time of year. At times you can feel a general malaise from trying to catch […]
QuestionPro CX: A Review of 2024 ◁◁
In a recent conversation, we were discussing what it means to reach the end of a year. Growing up, most […]
What Can We Expect Next? — Tuesday CX Thoughts
I was fortunate enough to have a restful Thanksgiving Week. I took a few days off and had the opportunity […]
Are You Doing Too Good A Job? — Tuesday CX Thoughts
Check Out This Week’s Video Summary with Ken: Getting it right in Customer Experience Management can be difficult. It feels […]
Total Experience in Trinidad & Tobago — Tuesday CX Thoughts
In my last blog post, I spoke about the amazing experience that is called XDay North America. The event brought […]
