3 Non-Tangible Elements in Experience — Tuesday CX Thoughts
Last week, I wrote about the baseball strike zone and what players, managers and fans demand most from the league […]
The Anatomy of A Strike — Tuesday CX Thoughts
Easy To Define We are in the heart of the playoff run for baseball. Some teams are in a good […]
3 Ironic Ways to Boost Your Customer Experience — Tuesday CX Thoughts
Last weekend I had a really bad experience at a restaurant. The kind that had me looking for any place […]
The Best Sandwich: A Customer Experience Story – Tuesday CX Thoughts
Feedback on a sandwich This will not be a debate on whether or not a hot dog is a sandwich. […]
It is HOT out there! Can I have my refund? — Tuesday CX Thoughts
Charity can be hard work Since I joined QuestionPro, I am thrilled that I not only get time to volunteer, […]
