Three Legs of the Tripod — Tuesday CX Thoughts
We probably don’t think about it much, but the legs of a chair or table are very important. Without a […]
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Ken has 20 years of customer experience research in retail, technology, hospitality, financial services, automotive, SaaS deployments, and CX consultation.
We probably don’t think about it much, but the legs of a chair or table are very important. Without a […]
We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]
Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
Dream vacation or nightmare? Over the years since I started in the career journey called customer experience, I tend to notice […]
Customer Experience (CX) otherwise known by its many other acronyms, many of them containing the letter X, is the result […]