QuestionPro: Leading the Charge in Customer Journey Management and Voice of the Customer Platforms
QuestionPro is a global leader in customer experience (CX) technology. It has once again cemented its dominance by being named […]
Was The Experience Memorable? (Part II) — Tuesday CX Thoughts
As I mentioned in my prior blog post, the last few weeks have been quite busy. Kids returning to their […]
Was The Experience Memorable? — Tuesday CX Thoughts
The last few weeks have been quite busy. Kids returning to their campuses to start their fall semesters, holiday weekends, […]
How Can I Help You? — Tuesday CX Thoughts
It happens all the time. You walk into a specialty goods retail store—such as a do-it-yourself home improvement or electronics […]
I Am Disconnected – Tuesday CX Thoughts
In this TCXT ‘s edition, Ken tells us about his experience at the People Analytics conference, exploring the complex relationship […]
