Innovation in unexpected places
A New Safety Requirement Did you know that the safety belt first came into use in 1885? It was to […]
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Ken has 20 years of customer experience research in retail, technology, hospitality, financial services, automotive, SaaS deployments, and CX consultation.
A New Safety Requirement Did you know that the safety belt first came into use in 1885? It was to […]
Observing the differences It has been a very busy spring. Between finalizing the last connections with my move a year […]
The Contenders In one corner, wearing red, we have a car rental agency. Struggling amidst the pandemic, but rebounding amid […]
What Is NFT? Just like with the emergence of block-chain, we’ll begin to hear about how NFT will profoundly change […]
The Perfect 10 When I think about the “Perfect 10”, my mind goes back to when I was younger and […]