Funnel Effectively By Mapping The Journey — Tuesday CX Thoughts
Check out this week’s video review with Ken: I have worked in the business-to-business space for over twenty-five years at […]
Simple Advice For A Better Online Reputation — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s Ken Summary Below: Recently, I had a friend write a […]
The Ultimate Soccer Experience — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s Video Summary with Ken! Over the years, my role has […]
Grateful for Customer Experience — Tuesday CX Thoughts
Given this is the Tuesday leading up to Thanksgiving in the U.S., I would like to speak about customer experience […]
Horror Stories In Customer Experience [Video] — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s CX Talk Below! We’ve all had those “unrecoverable” situations in […]
