Grateful for Customer Experience — Tuesday CX Thoughts
Given this is the Tuesday leading up to Thanksgiving in the U.S., I would like to speak about customer experience […]
Horror Stories In Customer Experience [Video] — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s CX Talk Below! We’ve all had those “unrecoverable” situations in […]
Not My Problem — Tuesday CX Thoughts
Don’t feel like reading? Check Out This Week’s Talk: It can take a long time to build a relationship with […]
The Value of Free — Tuesday CX Thoughts
In a Hurry? Listen to Ken’s Experience here: Last week, I was reminded of a unique opportunity I had to […]
The Downward Spiral of Customer Experience — Tuesday CX Thoughts
In a hurry? Listen to this week’s TCXT Review: It is hard to build and maintain a reputation for being […]
