The Value of Free — Tuesday CX Thoughts
In a Hurry? Listen to Ken’s Experience here: Last week, I was reminded of a unique opportunity I had to […]
The Downward Spiral of Customer Experience — Tuesday CX Thoughts
In a hurry? Listen to this week’s TCXT Review: It is hard to build and maintain a reputation for being […]
Looking Backwards Through Time — Tuesday CX Thoughts
In a Hurry? Listen to this week’s topic review: Several times a week, my news feed shows me articles about […]
What If There Were No More Bells? — Tuesday CX Thoughts
In a hurry? Listen to this week’s topic review: While my youngest has already graduated, I still have the honor […]
That’s Not Two Day Delivery — Tuesday CX Thoughts
We certainly have come a long way when it comes to getting items that we want and getting them quickly. […]
