QuestionPro CX Product Updates – Quarter 1, 2024
From awesome heatmap enhancements to a sentiment widget that’ll brighten your day, we’ve got the updates you’ve been waiting for. […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
21 Best Customer Advocacy Software And Platforms in 2024
Customer advocacy software helps businesses connect with loyal customers by offering rewards, recognition, and tools for managing referrals and tracking […]
2023: A Year of Transformative Product Updates at QuestionPro CX
At QuestionPro CX, our commitment to delivering unparalleled customer experience solutions remains steadfast. In 2023, we’ve undertaken a significant journey […]
Burger King Customer Experience: Understanding the Journey
Burger King, the iconic fast-food giant, has a storied history dating back to its founding in 1954. Known for its […]
The Marriott Customer Experience Strategy: Analysis & Review
In the world of hospitality, customer experience es uno de los pilares sobre el cual las grandes marcas de hoteles […]
