QuestionPro in partnership with NISA wins the gold award for Best Innovation in CX
We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Not With Perfection But With Gratitude – Tuesday CX Thoughts
Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
Customer Data Infrastructure: What it is, Types + Tips
Customer Data Infrastructure provides the technical foundation required for today’s customer-first businesses. Companies can use CDI to automatically collect, integrate, […]
When In Iceland, Hand Carry Your Luggage — Tuesday CX Thoughts
Dream vacation or nightmare? Over the years since I started in the career journey called customer experience, I tend to notice […]
How To Accelerate Your Customer Experience Strategy — Tuesday CX Thoughts
Customer Experience (CX) otherwise known by its many other acronyms, many of them containing the letter X, is the result […]
