The Holiday Inn Customer Experience: Why Caring Matters
Customer care is the heartbeat of any successful business. It’s the art of understanding and meeting the needs and expectations […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Hilton Customer Experience: Exploring Notable Programs
When it comes to satisfaction and its impact on companies, we can’t ignore the hospitality and hotel industry, where this […]
Learn from the Vodafone Customer Experience Strategy
Staying ahead in an industry is no easy task, and when it comes to the telecommunications industry, the challenge becomes […]
A Glimpse Into The AT&T Customer Experience
When it comes to customer experience and its impact on the telecommunications industry, AT&T is a standout brand. Based in […]
The T-Mobile US Customer Experience: A Lesson in Exceptional Service
We’ve been exploring the customer journey within different industries. This time, we’re curious about the Telecommunications industry, as about 81.6% […]
