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Happy Holidays! Today and tomorrow mark very important holidays. May The Fourth and Cinco de Mayo. We will use these […]
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Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Happy Holidays! Today and tomorrow mark very important holidays. May The Fourth and Cinco de Mayo. We will use these […]
A New Safety Requirement Did you know that the safety belt first came into use in 1885? It was to […]
Observing the differences It has been a very busy spring. Between finalizing the last connections with my move a year […]
The Contenders In one corner, wearing red, we have a car rental agency. Struggling amidst the pandemic, but rebounding amid […]
What Is NFT? Just like with the emergence of block-chain, we’ll begin to hear about how NFT will profoundly change […]