NPS Email – The complete guide with examples + 20 Tips
Net Promoter Score (NPS) email is sent to request customers to answer a short question and rate you on the […]
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Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Net Promoter Score (NPS) email is sent to request customers to answer a short question and rate you on the […]
In today’s highly competitive business world everything is about customers. Businesses obsessively focusing on customer intelligence, engagement, and most important […]
How many times have you asked yourself, “Does this spark joy?” after Marie Kondo broke the internet with her Netflix […]
At the top of every business’ goals list is to exceed its customers’ expectations in order to retain them as […]
When creating a customer experience program, it’s important to track how well you are able to reach and engage your […]