New! CX Advanced Reporting: CSAT Dashboard Widget
If you’re sending customer satisfaction surveys to your customers, we have good news! As a part of our Advanced Reporting […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
What is Customer Churn: Rate, Analysis and Prediction
Customer churn is when customers cease their relationship with a company or business, typically by discontinuing their use of its […]
Introducing our advanced dashboard reporting for Customer Experience
Combine all your Customer, Operational, and Strategic intelligence into your CX Dashboard We’re excited to introduce our advanced dashboard reporting […]
Net Promoter Score Calculator: Calculate your NPS
What is a Net Promoter Score (NPS) Calculator? Net Promoter Score calculator collects feedback from your customers and generates a […]
3 Tips to Analyze Customer Feedback and Take Action
Analyzing customer feedback is still a common challenge among most businesses due to a common reason: there is a massive […]
