Shopping on the Move – Reaching out to Mobile Traveler’s at Metro Stations in India
As I exit the metro station on Saturday after an exhilarating and demanding work week, all I want to do […]
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Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
As I exit the metro station on Saturday after an exhilarating and demanding work week, all I want to do […]
Customer Experience Management Software If you are one of those asking this question about Customer Experience Management Software, then just for […]
With the emergence of DIY survey platforms like QuestionPro, many businesses who had otherwise spend significant resources in outsourcing their […]
Doctors say prevention is better than cure. In the business world have our own version of that when we say […]
They say if your company is not on social media, it most likely doesn’t exist. Now ofcourse there are several […]