How QuestionPro partnered with Myntra to raise the bar on e-commerce customer experience using survey software in India
If Flipkart is for electronic gadgets then its acquired sister firm – Myntra, is for everything required for a classic […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
How to Use Net Promoter System in Customer Feedback Program
One of the industry standards for determining customer satisfaction and loyalty is the Net Promoter Score system. If you haven’t […]
Why customer experience feedback surveys are the best form of digital customer outreach in India
Customer outreach programs are quickly digitizing themselves. From fancy Facebook posts to relentless Tweeting, companies across India, both B2B and […]
How free online survey tools can increase the effectiveness of your customer outreach program
According to Variety magazine, the global spending on advertising will reach a new height of $579 Billion, an annual rise […]
5 Hacks to Support and Delight Customers
Delight Customers There is a secret to growth that nobody truly talks about anymore. Maybe, because it is not a […]
