Why standing out like a sore thumb is good for your business
68% of your customers have no idea why they should choose you The important thing is that there aren’t too […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
3 great features you need to know about!
We have recently debuted a number of new features available on QuestionPro. This is a quick re-cap of three of […]
How to get customers to review your business?
Why is it so important? Recommendations and referrals are the biggest influencers on whether or not someone is going to […]
5 easy ways to get customer reviews
The power of reviews You understand why it’s crucial to have a presence on these online social review sites. But […]
Why your business needs online customer reviews
As much as we marketers don’t want another item to add to our plates, there’s something else we need to […]
