Can doing surveys actually make selling fun?
Are you a small business owner that HATES selling? Sometimes, you’d rather stick a fork in your eye than have […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Use custom variable mapping to simplify reporting
Personalize your surveys If you’re like me, then you’re probably only using a handful of QuestionPro features. It’s like you […]
3 key aspects to remember about collaborative feedback
QuestionPro has been in the business of connecting organizations with information for more than a decade. In that time, one […]
How to use grouping and segmentation to uncover hidden opportunities
What’s the most powerful component of marketing? Many people say it’s the idea of differentiation; set yourself apart from the […]
Net promoter score tells you exactly what your customers think
Getting to know your customers In today’s world of entrepreneurs and dozens of online company choices, customer satisfaction is more […]
