Custom Variables — Diving into the data!
There’s no doubt that custom variables offer a great deal of benefits to users–from personalized survey email invitations to passing […]
Customer Satisfaction
5 Ways to Collect NPS Feedback to Grow Your Business
Net Promoter Score (NPS) is the leading indicator of growth. Simple as the number may seem, the results are powerful […]
Measuring customer loyalty with customer satisfaction surveys
With all the data security talk as of late, we must address another security aspect – namely customer security. Marketers […]
Enhance Customer Experience by Eliminating this Mistake
This is a story about how a silly mistake can take away from your business. Enhance customer experience by eliminating […]
Why customer experience feedback surveys are the best form of digital customer outreach in India
Customer outreach programs are quickly digitizing themselves. From fancy Facebook posts to relentless Tweeting, companies across India, both B2B and […]
