Conduct Net Promoter Score (NPS) survey directly on Intercom with QuestionPro CX
Keeping customers happy is the topmost priority for all organizations. Improving customer support services based on customer feedback is the […]
CX
What Apple’s Retail experience transformation teaches us
Apple is redefining retail experience. Their stores are now called Town Squares; intended to bring communities together. Their retail spaces […]
The Ultimate guide to design marketing strategies for Mobile Apps
The importance of mobile apps in our society is a reality that grows every single moment. According to marketing agencies […]
Improve your customer service to enhance customer experience and garner brand loyalty
Better customer service is equal to enhanced brand loyalty “What do my customers want?” This is the question that every […]
A Focus on Qualitative Tools Available on QuestionPro Communities
When in-person focus groups aren’t cost effective enough to include in a market research strategy, more research managers are looking […]
