Why Your Company Desperately Needs Customer Insight Software (Part One)
Innovative companies are always inventing, and reinventing, creative ways to use technology to advance their business while engaging their customers and […]
CX
How to Use Net Promoter System in Customer Feedback Program
One of the industry standards for determining customer satisfaction and loyalty is the Net Promoter Score system. If you haven’t […]
Why customer experience feedback surveys are the best form of digital customer outreach in India
Customer outreach programs are quickly digitizing themselves. From fancy Facebook posts to relentless Tweeting, companies across India, both B2B and […]
How free online survey tools can increase the effectiveness of your customer outreach program
According to Variety magazine, the global spending on advertising will reach a new height of $579 Billion, an annual rise […]
Open-ended Comments on Surveys – The Rich Data You Are Missing
Open-ended Comments on Surveys Part 1 of 2 — This is the first part of a two-part blog post on open-ended […]
