5 Hacks to Support and Delight Customers
Delight Customers There is a secret to growth that nobody truly talks about anymore. Maybe, because it is not a […]
CX
5 Simple Ways To Talk To Customers [Infographic]
There’s a secret to growth that nobody truly talks about any longer. Perhaps on the grounds that it’s not new […]
How to Deal With Negative Feedback from Customers
How to deal with negative feedback from customers As I sip my morning coffee this morning, I am imagining the […]
5 reasons why customer experience surveys are critical for growing your business
We all know the 3 phases of a business: Create a product or service, market it and sell it. But […]
Point Allocation Method vs Ranking Order
As a survey designer, I am challenged to develop questions and response categories that maximize the information content for the […]
