5 Simple Ways To Talk To Customers [Infographic]
There’s a secret to growth that nobody truly talks about any longer. Perhaps on the grounds that it’s not new […]
CX
How to Deal With Negative Feedback from Customers
How to deal with negative feedback from customers As I sip my morning coffee this morning, I am imagining the […]
5 reasons why customer experience surveys are critical for growing your business
We all know the 3 phases of a business: Create a product or service, market it and sell it. But […]
Point Allocation Method vs Ranking Order
As a survey designer, I am challenged to develop questions and response categories that maximize the information content for the […]
A Startup’s trump card to Survive, Win and Grow– Real market data from smart survey softwares
Let’s be honest, it’s brutal out there! When a startup enters the market, it’s like the Hunger Games Part […]
