How to use grouping and segmentation to uncover hidden opportunities
What’s the most powerful component of marketing? Many people say it’s the idea of differentiation; set yourself apart from the […]
CX
Net promoter score tells you exactly what your customers think
Getting to know your customers In today’s world of entrepreneurs and dozens of online company choices, customer satisfaction is more […]
Why feedback surveys are critical for Customer Satisfaction
Feedback surveys When it comes to customer service and determining if your business is meeting its clients’ needs, online feedback […]
QuestionPro has Gone App S**t!
Go ahead, you can call us irreverent, we’re used to it. But that’s how we roll over here are QuestionPro […]
How to Customize Your Online Surveys Using Logic Questions
What if you could survey multiple segments at once? If you’re only using online surveys to gather basic data, you’re […]
