Improving Customer Experience Programs Beyond the Survey — Tuesday CX Thoughts
In a hurry? Listen to this Week’s Audio-Review: I do not spend much time “browsing the internet”; usually, my online […]
Tuesday CX Thoughts (TCXT)
Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
Check out our most recent stories, grab your favorite drink and start reading!
The Power of Connected Customer to the Employee— Tuesday CX Thoughts
Listen to this week’s topic review: Too often, we get caught up in the world of negative news. Whether it […]
3 Retail Companies That Failed To Focus on CX — Tuesday CX Thoughts
Listen to this week’s topic review: I must confess that I’m a bit of an innovation enthusiast. I guess it […]
Possible Results of Failing to Listen — Tuesday CX Thoughts
We have heard these customer experience stories before. A patron that has no alternative. Their only choice is to pay […]
Are You Prioritizing the Right Areas in Your CX Strategy? — Tuesday CX Thoughts
Customer experience is the buzz word in most organizations these days, with most organizations indicating that customer experience is very […]
