The Upsell and Cross-Sell — Tuesday CX Thoughts
Let’s be really honest for a moment, we do not develop a customer experience strategy because we want to be […]
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Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
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Let’s be really honest for a moment, we do not develop a customer experience strategy because we want to be […]
Last week I got to take a day off and spend a little time in my former home state. Definitely […]
A couple of weeks ago I wrote about the changing landscape of the radio industry. Something that stood out amongst […]
As we end February, I promise that this is not about relationship advice, at least for your romantic relationships. Instead, this […]
By Marc Mandel. I’ve been fascinated with the potential brought about by AI since I first saw the seminal film, […]