Funnel Effectively By Mapping The Journey — Tuesday CX Thoughts
Check out this week’s video review with Ken: I have worked in the business-to-business space for over twenty-five years at […]
Tuesday CX Thoughts (TCXT)
Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
Check out our most recent stories, grab your favorite drink and start reading!
Simple Advice For A Better Online Reputation — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s Ken Summary Below: Recently, I had a friend write a […]
The Ultimate Soccer Experience — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s Video Summary with Ken! Over the years, my role has […]
Grateful for Customer Experience — Tuesday CX Thoughts
Given this is the Tuesday leading up to Thanksgiving in the U.S., I would like to speak about customer experience […]
The Unavoidable Link Between Superior Customer Experiences and Employee Experience — Tuesday CX Thoughts
With an astounding 80% of the US workforce disengaged professionally, how can we as CX leaders expect our associates to […]
